Pontiac G8 manual Scheduling Service Appointments, Calling For Assistance

12-8 Customer Information

Calling For Assistance

For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative:

•Your name, home address, and home telephone number

•Telephone number of your location

•Location of the vehicle

•Model, year, color, and license plate number of the vehicle

•Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle

•Description of the problem

Towing and Road Service Exclusions

Specifically excluded from Roadside Assistance coverage are towing

or services for vehicles operated on a non-public roadway or highway, fines, impound towing caused

by a violation of local, Municipal, State, Provincial, or Federal

law, and mounting, dismounting or changing of snow tires, chains, or other traction devices.

Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Pontiac and General Motors of Canada Limited reserve the right to make any changes

or discontinue the Roadside Assistance program at any time without notification.

Scheduling Service Appointments

When your vehicle requires warranty service, contact your dealer/retailer and request an appointment.

By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/retailer can help minimize your inconvenience.

If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please

call your dealership/retailer, let them know this, and ask for instructions.

If the dealer/retailer requests

you to bring the vehicle for service, you are urged to do so as early

in the work day as possible to allow for the same day repair.