Troubleshooting

Alarm or Condition

Possible Cause

What to Do

 

Power requirements exceed the Remove some of the equipment from the UPS. You may

 

UPS capacity.

need to obtain a larger capacity UPS.

1 beep every half second.

 

 

 

Output short circuit.

Turn off or unplug the equipment connected to the UPS.

 

Input voltage is out of range

Turn off the UPS until acceptable input voltage

 

when the UPS is turned on.

restored.

Continuous beep.

UPS fault.

Contact your service representative.

 

 

Service and Support

If you have any questions or problems with the UPS, call your Local Distributor or the Help Desk at one of the following telephone numbers and ask for a UPS technical representative.

In the United States:

1-800-356-5737 or 1-608-565-2100

Europe, Middle East, Africa:

+44-17 53 608 700

Asia:

+852-2830-3030

Australia:

+61-3-9706-5022

Please have the following information ready when you call the Help

Desk:

SModel number

SSerial number

SVersion number (if available)

SDate of failure or problem

SSymptoms of failure or problem

SCustomer return address and contact information

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Powerware3110 User’s Guide S Rev B www.powerware.com

 

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