Troubleshooting
If repair is required, you will be given a Returned Material Authorization (RMA) Number. This number must appear on the outside of the package and on the Bill Of Lading (if applicable). Use the original packaging or request packaging from the Help Desk or distributor. Units damaged in shipment as a result of improper packaging are not covered under warranty. A replacement or repair unit will be shipped, freight prepaid for all warrantied units.
NOTE For critical applications, immediate replacement may be available. Call the
Help Desk for the dealer or distributor nearest you.
36 | Powerware® 5119 User’s Guide : www.powerware.com |