Owner’s Manual: Advanced Programming and Troubleshooting 37
1. At the Precor banner, press and hold ENTER while
pressing the following keys in sequence without pause:
RESET, CROSSRAMP ▲, RESISTANCE ▼
The software part numbers scroll across the center
display while the odometer and hour meter scroll across
the lower display.
2. Write the software part numbers below. You will need
these numbers if you call Customer Support with
questions. This information will help rule out any
software-related problems:
UPPER: ___________________
LOWER: ___________________
3. When you are ready, press RESET to return to the
Precor banner.
Viewing the Error Log
The error log displays information about errors that may
have occurred while using the EFX. Up to ten errors are
recorded along with the odometer and hour meter values
at the time the error occurred.
1. At the Precor banner, press and hold the RESET key
for at least four seconds to view the error log. The most
recent error recorded appears on the lower display.
Refer to Figure 8.
Note: If there are no errors in the log, NO ERRORS
appears on the display.
Figure 8: Error log
1‐Error 40 AT 1234567 STRIDES 1714 HOURS
Most recent
Error code
The hour meter at the
time the error was
Odometer reading at
the time the error