X . B A S I C T R O U B L E S H O O T I N G
Any electromechanical device occasionally requires some troubleshooting. However, most of the problems that may arise can usually be solved with a bit of thought and common sense. Many of these problems occur because the batteries are not fully charged or because the batteries are worn down and can no longer hold a charge.
DIAGNOSTIC FLASH CODES
The diagnostic flash codes for your scooter are designed to help you perform basic troubleshooting quickly and easily. A diagnostic flash code will flash from the status LED in the event one of the conditions listed below develops.
NOTE: Your scooter will not run unless the flash code condition is resolved and the scooter has been turned off, then turned back on.
FLASH CODE | CONDITION | SOLUTION |
| Batteries are too low to operate the | Charge batteries or unplug the charger power |
| scooter or the charger is operating. | cord from the electrical outlet. |
| Controller is hot; the scooter seems to | Shut down your scooter for a minimum of |
| several minutes to allow the controller to | |
| be losing power. | |
cool. | ||
| Wigwag fault; your throttle control | Call your authorized Pride Provider for |
| lever is not responding. | assistance. |
| The manual freewheel lever is in the | Turn the scooter key to the off position, then |
| pull the manual freewheel lever to the (up) | |
| (down) freewheel position. | |
drive position, and restart your scooter. | ||
| Scooter is operating with the charger | Unplug the charger power cord from the |
| attached. | charger power cord receptacle. |
What if all the systems on my scooter seem to be “dead”?
νMake certain that the key is in the “on” position.
νCheck that the batteries are fully charged. See VI. “Batteries and Charging.”
νPush in the main circuit breaker reset button. See V. “Your Scooter.”
νMake certain that both battery harnesses are firmly connected to the rear electronics module and to the battery terminals. See IX. “Disassembly and Assembly.”
νMake sure that the
νBe sure the power down timer feature has not been activated. See VII “Operation.”
νCheck the
What if my scooter does not move when I press the throttle control lever?
νWith the key turned to the on position, check the status LED. If the LED flashes three times, pauses, then flashes two times, this is the manual freewheel lever code and means your scooter is in freewheel mode.
νWhen the manual freewheel lever is pushed down, the brakes are disengaged and all power to the transaxle is cut.
νPull up on the manual freewheel lever, turn the scooter off, and then turn the scooter on, to return to normal scooter operation.
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