TOC | INDEX |
F. CLEANING THE PRINTHEAD
It may be necessary to clean the printhead nozzles if you notice reduced print quality, missing colors or if you suspect an cartridge nozzle has become slightly dried out or clogged.
Try the following solutions:
1.Secure Cartridges. Make sure the corresponding cartridge is snapped into place. Remove and reseat the cartridge to make sure an air tight connection has been made. You should hear a "click" when the cartridge is installed properly.
2.Clean the Copper Contacts. Ink over spray can build up inside the printer over time causing interrupted electrical signals. Remove the printhead and clean the copper contacts on the printhead carrier and the printhead.
3.Clean the Printhead.
DO NOT touch the printhead nozzles with a tissue or paper towel. This can damage the nozzles! This may be different that previous printers or even from what was printed in the manual. Instead used the methods described below:
3A. Automatic Method (THIS WILL FIX MOST QUALITY PROBLEMS!)
1.Open the PTStatus monitor.
2.Click Clean Printhead on the Cartridge Utilities Tab (second tab).
3.Follow the onscreen prompts. Make sure that "Purge cartridge before clean print" is also checked.
You will need a sheet of paper for this process. You may need to repeat this process up to 4 times depending on how clogged the printhead is. Only repeat the procedure if you start to see improvement after each clean print.
48Troubleshooting and Maintenance
