Primera Technology LX900 user manual Interpreting the PRINTER’S Indicator Lights, Explanation

TOC INDEX

H. INTERPRETING THE PRINTER’S INDICATOR LIGHTS

Most error messages will appear on your computer screen via the Status Monitor application. However, if the error prevents communication with the computer the LED lights may be used to help diagnose the problem.

LED	Explanation
Intermittent Flashing	Printer is doing maintenance.
Pause	Appears during start up or after a
	cartridge change.
Slow Flashing Power	Missing Label Stock.
Solid Power Light	Power is on.
Rotating Ink, Power	Firmware update is in progress - do
and Pause LEDs	not remove power or USB

I. TECHNICAL SUPPORT

If you have difficulties in operating your Printer, the proce- dures in this manual and the software User's Guide should, in most cases, solve the problem. If you still have difficulty, con- tact the technical support number using one of the methods listed below.

Source	Location
Primera Knowledge Base	www.primera.com/knowledgebase.html
NiceLabel Software Help files	Open the software. Click on the Help
	Menu - Contents
Email Support	www.primera.com/contact_tech_support.cfm
Chat Support	www.primera.com/knowledgebase.html
Phone Support	763-475-6669 (Mon - Fri 8 a.m. - 6 p.m CST)

54Troubleshooting and Maintenance