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PRINTHEAD / CARTRIDGE REPLACEMENT PROCEDURE
If you think your cartridge/printhead is defective, please con- tact tech support to arrange for a replacement. Tech support may ask you to perform troubleshooting before sending a replacement cartridge or printhead.
Notes on Ink Replacement
•All replacements for defective cartridges or printheads must be processed through Tech Support.
•To receive replacement cartridges, you may be required to send in your defective cartridges/Printhead.
•Tech Support will perform the cleaning procedures and tests mentioned above on all cartridges received.
•Tech Support will not replace cartridges with less than 50% ink remaining.
Notes on Printhead life
The estimated printhead life is approximately 10,000 prints using a 4" x 3" 100% coverage label. The number of prints you can expect to receive from one printhead varies from printhead to printhead.This is not a guaranty that the printhead will always last 10,000 prints. There are many variables that could extend or shorten the life of the printhead.
To ensure uninterrupted printing capability, purchase a backup print head now. You can purchase a printhead from www.primerastore.com
Semi-Permanent Print Head - Part Number 53450
50Troubleshooting and Maintenance
