Procom QL300RYLA, QN300RYLA-W Troubleshooting, Observed Problem, Possiblecause, Remedy

Models: QN300RYLA-W QN300RYLA QL300RYLA QL300RYLA-W

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OBSERVED PROBLEM

TROUBLESHOOTING WARNING:Make sure that power

is turn off before proceeding....

OBSERVED PROBLEM

No spark when press in ignition button

When

pressing the button of ignitor

button

is pressed, there is spark at

ODS/pilot but no ignition

ODS/pilot lights but flame is continuous igniting and the main burner couldn’t be lit.

TROUBLESHOOTING

POSSIBLECAUSEWARNING: Turn off and let cool before servicing. Only a qualified service person should service and repair fireplace.

POSSIBLECAUSE

1.No power to heater

2.No battery in transmitter or battery isn’t correctly assembly

1.Gas supply turned off or equip- ment shut off valve closed

2.Air in gas lines when installed.

3.Depleted gas supply

4.ODS/pilot is clogged

5.Gas regulator setting is not correct

6.Pilot electrude position is not correct

7.Wire is not correct or loosen

8 Gas valve is damage

1.Thermocouple connection loose at control board

2.Pilot flame not touching thermcouple which allows thermo- couple to cool, causing pilot flame to go out. This problem could be caused by one or both of the following

A)Low gas pressure

B)Dirty or partially clogged ODS/ pilot

3.Thermocouple damaged

4.Control valve damaged

REMEDY CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

REMEDY

1.Check the electric power

2.Place or replace the battery.

1.Turn on gas supply or open equipment shutoff valve

2

Press ON/OFF button again

 

 

until air

is removed .

.

 

3.

Contact

local propane/LP

gas

company

4Clean ODS/pilot (see Cleaning and

Maintenance,page 13 ) or replace ODS/pilot assembly

5.Replace gas control

6.Replace Pilot

7.Check the wine and make wine correct.

8.Replace gas valve

1.Hand tighten until snug, then tighten 1/4 turn more.

2.A) Contact local propane/LP gas company.

B)Clean ODS/pilot (see Cleaning and Maintenance, page 13) or

replace

ODS/pilot assembly

3.Replace thermocouple

4.Replace control valve

Burner does not light after ODS/pilot

1.

Burner orifice clogged

1.Clean burner (see Cleaning

is lit

2.

Inlet gas pressure is too low

 

and

Maintenance, page 13) or

 

3.

Burner orifice diameter is too

replace

burner orifice.

 

small

2.

Contact

local

propane/LP

 

4.

Thermocouple leads discon-

gas company

 

 

nected or improperly connected

3.

Replace

burner

orifice

 

5.

Burners will not come in

4.

Reconnect leads (see wiring

remote position

diagram)

 

5. Replace battery in transmitter

 

and receiver

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Procom QN300RYLA-W, QL300RYLA-W installation manual Troubleshooting, Observed Problem, Possiblecause, Remedy