7 Troubleshooting and Common Questions
My headset doesn’t work with Microsoft Office Communicator.
Make sure your headset is charged.
Make sure your headset is subscribed to the USB adapter. Press the call control button on your headset.
Fine tune the listening volume on the headset using the volume up and down button.
If the volume is still too low, adjust the listening volume on the PC using Microsoft Office Communicator*.
The sound is distorted or I hear an echo in the headset.
Reduce speaking and/or listening volume on the PC using Microsoft Office Communicator*. Point microphone towards your chin.
If the distortion is still present, lower the volume on the headset using the volume down button.
Talk time performance is significantly degraded even after a full recharge.
Battery is wearing out. Contact plantronics.com/support for factory service information.
* Consult Microsoft Office Communicator Help for more information
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