3 – Troubleshooting

System Configuration Problem Checklist

Q

3.3

System Configuration Problem Checklist

All PCI-compliant and PCI-X-compliant systems automatically detect 32-bit or 64-bit HBAs and set the appropriate bus speed (for example, 33 MHz or 133 MHz). Check the motherboard for proper configuration (see the appropriate installation section for more information.

See the documentation supplied with your computer, or contact your computer dealer to determine if your motherboard requires special configuration.

3.4

Fibre Channel Problem Checklist

Were all of the FC devices powered up before you powered up the PC?

Check that all cables are properly connected.

Have you configured your RAID controller using the utilities provided by the manufacturer?

Some Fibre Channel switches support zoning. Make sure that your switch is configured correctly.

Make sure that data rate setting on the QLA2310F/2310FL matches the target device. For example, if the QLA2310F/2310FL is set to 2 Gb, set the target device to 2 Gb.

If you are using a RAID box, modify the following settings in Fast!UTIL:

Login Retry Count = 60

Port Down Retry Count = 60

Execution Throttle = 100

3-2

FC2354603-00 A

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Q-Logic 2310FL manual System Configuration Problem Checklist, Fibre Channel Problem Checklist