Q-See QC40198 user manual Combo DVR cannot control PTZ. Possible causes

Models: QC40198

1 141
Download 141 pages 13.42 Kb
Page 134
Image 134

TROUBLESHOOTING

QC40198 User Manual

 

 

 

 

 

12.Combo DVR cannot control PTZ. Possible causes:

Front panel PTZ error

PTZ decoder setup, connection or installation is not correct.

Cable connection is not correct.

PTZ setup is not correct.

PTZ decoder and combo DVR protocol and/or address do not match.

When there are several decoders, please add 120 Ohm between the PTZ decoder A/B cables furthest end to deter reverberation or impedance matching. Otherwise the PTZ control is not stable.

The PTZ camera is too far from the DVR.

13.Motion detection function does not work. Possible causes:

Period setup is not correct.

Motion detection zone setup is not correct.

Sensitivity is too low.

14.Cannot log in client-end or web. Possible causes:

For Windows 98 or Windows ME user, please update your system to Windows 2000 sp4 or later. Or you can install client-end software of lower version.

ActiveX control has not been enabled.

Video card driver on computer may need to be upgraded.

Network connection error.

Network setup error.

Password or user name is invalid.

15.There is only mosaic no video when previewing or playing back video file remotely. Possible causes:

Network bandwidth is not sufficient.

Computer does not have enough resources to handle video flow.

There is multiple-cast group setup in combo DVR. This mode can result in mosaic. Usually we do not recommend this mode.

There is privacy mask or channel protection setup.

Current user does not have monitoring rights.

Combo DVR local video output quality is not good.

16.Network connection is not stable. Possible causes:

Network is not stable.

IP address conflict.

MAC address conflict.

PC or combo DVR network card is not good.

125 P a g e

Page 134
Image 134
Q-See QC40198 Combo DVR cannot control PTZ. Possible causes, Motion detection function does not work. Possible causes

QC40198 specifications

The Q-See QC40198 is a high-performance surveillance camera designed to provide comprehensive security solutions for residential and commercial properties. This camera is a part of Q-See's extensive range of security products known for their durability, advanced technology, and user-friendly interface.

One of the main features of the QC40198 is its high resolution. Equipped with a 4MP sensor, this camera delivers crisp and clear images, allowing you to capture fine details even from a distance. This enhanced resolution ensures that you can identify faces, license plates, and other important details, contributing to an effective security system.

The QC40198 also boasts advanced night vision capabilities, utilizing infrared technology to provide clear images in low-light conditions. With a range of up to 100 feet, you can rely on this camera to monitor your property during the night, offering peace of mind even after dark. The automatic switching feature ensures that the camera seamlessly transitions between day and night modes, maintaining optimal visibility at all times.

In terms of durability, the QC40198 is built to withstand various weather conditions, making it suitable for outdoor installations. It features an IP66 weatherproof rating, which means it is resistant to dust and can endure heavy rain, ensuring continued functionality year-round. This robustness makes it a reliable choice for safeguarding your home or business.

The camera also incorporates advanced motion detection technology. This feature helps reduce false alarms by allowing you to set specific parameters for motion detection, ensuring that you are only alerted when necessary. Coupled with real-time alerts sent directly to your smartphone or tablet, you can monitor your property remotely and respond to potential threats promptly.

Another significant characteristic of the Q-See QC40198 is its compatibility with various smart home ecosystems. It can be easily integrated with other smart devices, providing you with the flexibility to expand and customize your security network as needed.

In conclusion, the Q-See QC40198 is a reliable and feature-rich surveillance camera ideal for those seeking an effective security solution. With its high resolution, night vision capabilities, durability, advanced motion detection, and seamless integration with smart home systems, this camera stands out as a top choice in the ever-evolving landscape of security technology. Whether for home or business use, the Q-See QC40198 delivers comprehensive surveillance to enhance safety and security.