10 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualifi ed service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed service technician.

Symptom

Possible Cause

Corrective Action

1. After repeated trig-

a. Defective ignitor.

Check the spark at the electrode and pilot. If no spark and electrode

gering of the piezo

 

wire is properly connected, replace the ignitor.

button, the spark ignitor

 

 

b. Defective pilot or

Using a match, light the pilot. If the pilot lights, turn off the pilot and

will not light the pilot.

misaligned electrode

trigger the piezo button again. If the pilot lights, an improper gas/air

 

 

(spark at electrode).

mixture caused the bad lighting and a longer purge period is recom-

 

 

mended. If the pilot will not light, ensure the gap at the electrode and

 

 

pilot is one-eighth (1/8) inch to have a strong spark. If the gas is OK,

 

 

replace the pilot.

 

c. No gas or low gas

Check the remote shut-off valve from the appliance. Usually, there is

 

pressure.

a valve near the gas main. There can be more that one (1) valve from

 

 

the appliance and the main.

 

d. No LP in tank.

Check the LP (propane) tank. You may be out of fuel.

2. The pilot will not stay

a. Defective thermo-

Check that the pilot fl ame impinges on the thermocouple. Clean and /or

lit after carefully follow-

couple.

adjust the pilot for maximum fl ame impingement.

ing the lighting instruc-

 

 

tions.

 

Ensure that the thermocouple connection at the gas valve is fully

 

 

inserted and tight (hand tighten plus 1/4 turn).

 

 

Disconnect the thermocouple from the valve, place one millivolt lead

 

 

wire on the tip of the thermocouple and the other meter wire on the

 

 

thermocouple copper lead. Start the pilot and hold the valve knob in. If

 

 

the millivolt reading is less than 15mV, replace the thermocouple.

 

b. Defective valve.

If the thermocouple is producing more than 15 millivolts, replace faulty

 

 

valve.

3. The pilot is burning,

a. ON/OFF switch or

Check the ON/OFF switch and wires for proper connections. Place the

there is no gas to the

wires defective.

jumper wires across the terminals at the switch. If the burner comes on,

burner, the valve knob is

 

replace the defective switch. If the switch is OK, place the jumper wires

in the ON position, and

 

across the switch wires at the gas valve. IF the burner comes on, the

the ON/OFF switch is in

 

wires are faulty or connections are bad.

the ON position.

 

 

b. Thermopile may

If the pilot fl ame is not close enough physically to the thermopile, adjust

 

not be generating

the pilot fl ame.

 

suffi cient millivoltage.

Be sure the wire connections from the thermopile at the gas valve ter-

 

 

 

 

minals are tight and that the thermopile is fully inserted into the pilot

 

 

bracket.

 

 

Check the thermopile with a millivolt meter. Take the reading at TH-

 

 

TP&TP terminals of the gas valve. The meter should read 325 millivolts

 

 

minimum, while holding the valve knob depressed in the pilot position,

 

 

with the pilot lit, and the ON/OFF switch in the OFF position. Replace

 

 

the faulty thermopile if the reading is below the specifi ed minimum.

 

 

With the pilot in the ON position, disconnect the thermopile leads from

 

 

the valve. Take a reading at the thermopile leads. The reading should

 

 

be 325 millivolts minimum. Replace the thermopile if the reading is

 

 

below the minimum.

Page 40

Quadra-Fire · Garnet-T · 7016-127F

August 1, 2008

Page 39 Page 41
Page 40
Image 40
Quadra-Fire GARNET-MBK, GARNET-D-PMH, GARNET-D-MBK, GARNET-D-CWL Troubleshooting, Symptom Possible Cause Corrective Action
Page 39 Page 41

GARNET-D-CSB, GARNET-D-CWL, GARNET-MBK, GARNET-D-MBK, GARNET-D-PMH specifications

Quadra-Fire has long been a notable name in the realm of hearth products, and their GARNET series exemplifies the brand's commitment to quality, innovation, and performance. The GARNET series includes models such as the GARNET-D-CWL, GARNET-MBK, GARNET-D-CSB, GARNET-D-PMH, and GARNET-D-MBK, each designed to meet diverse consumer needs while maintaining the distinctive Quadra-Fire qualities.

The GARNET-D-CWL model is renowned for its clean, contemporary aesthetic, making it suitable for modern living spaces. Its powerful heating capabilities stem from advanced combustion technology, which ensures efficient fuel usage while maximizing warmth. The integration of an adjustable air control system provides users with the ability to manage the burning rate, allowing for customized heating experiences.

The GARNET-MBK variant is designed specifically with versatility in mind, offering a multi-fuel option that accommodates wood, pellets, and biofuels. This flexibility ensures that users can adapt their heating method based on availability and preference. The model also includes a large viewing window, providing an unobstructed view of the mesmerizing flames, making it a captivating focal point in any room.

For those seeking traditional aesthetics with modern efficiency, the GARNET-D-CSB model combines classic design elements with cutting-edge technology. This model emphasizes enhanced heat distribution through its efficient heat exchanger system, ensuring that warmth is spread evenly throughout the space. It also features a low-emission combustion system that meets the strictest environmental guidelines.

The GARNET-D-PMH model stands out with its programmable thermostat feature, allowing homeowners to set desired temperatures for different times of the day. This smart technology not only ensures comfort but also contributes to energy savings by reducing unnecessary fuel consumption. The GARNET-D-PMH further enhances user convenience with its easy-to-use control panel.

Lastly, the GARNET-D-MBK model is geared towards those who value efficiency without compromising style. It boasts a robust build designed for durability, coupled with high-efficiency ratings that significantly lower heating costs. Its sleek finish complements any decor, making it an ideal choice for both contemporary and traditional settings.

Together, the GARNET series from Quadra-Fire represents a fusion of style, efficiency, and advanced technology. With various models designed to cater to different preferences and needs, Quadra-Fire continues to lead the market in creating exceptional hearth solutions that enhance both comfort and ambiance in homes.
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