Quadra-Fire QUADRA-FIRE CONTOUR warranty Troubleshooting, Caution Unplug Stove Before Servicing

Models: QUADRA-FIRE CONTOUR

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TROUBLESHOOTING

Contour Pellet Stove

TROUBLESHOOTING

CAUTION: UNPLUG STOVE BEFORE SERVICING

1.PLUG IN STOVE, NO RESPONSE

a.Check the power supply for 120 volts AC.

b.Check the fuse in the junction box (7 amp, 120 volt fuse AGC-7).

c.Check snap disc #3 (unplug stove before checking). Push reset on snap disc #3.

d.Control box (consult your dealer).

2.CALL LIGHT ON, NO FIRE, NO FUEL IN FIREPOT

a.Check the hopper for fuel, sawdust or bridging of pellets in the bottom of the hopper. If the hopper is low on fuel, vacuum can be lost through the hopper.

NOTE: Sometimes there might still be fuel in the hopper. If so, continue to check the areas below.

b.Make sure that the exhaust blower is operating.

c.Check the venting system for obstructions that might cause restrictions, which would cause the vacuum safety switch to shut off the auger.

d.Check the heat exchanger system for high ash content. If buildup is present, clean the heat exchanger system.

e.Push the reset button and try, to light the stove again.

3.CALL LIGHT ON, NO FIRE, PARTIALLY- BURNED FUEL IN THE FIREPOT

a.Clean the firepot.

b.Check the hopper for fuel or bridging problems, as the firepot may not have received enough fuel to start.

c.Inspect the thermocouple and cover for the following:

1.The cover needs to be making contact with the end of the thermocouple.

2.The thermocouple and the cover should extend approximately 1” (25mm) into the firepot (for accurate temperature reading).

3.Push the reset button. When the thermocouple reaches 200°F (93°C) the GREEN LIGHT will come on, and at 600°F (316°C) the RED LIGHT will come on.

NOTE: If the lights fail to come on after the fire starts, the thermocouple may be faulty.

d.If the thermocouple appears good, the control box may be the problem (consult your dealer).

4.CALL LIGHT ON, NO FIRE, UNBURNED PELLETS IN FIREPOT

a.Clean the firepot.

b.Push the reset button.

c.Check the igniter to see that it comes on (see a glow in the firepot). If it does not turn on, check the following:

1.Check the connections under the firepot. (Ceramic wire nuts must be used to withstand the heat produced by the firepot.)

2.Make sure that the igniter is property installed in the igniter bracket.

5.SLOW OR SMOKY START-UP

a.Clean the firepot.

b.Check the combustion blower (make sure that it is starting when the thermostat calls for heat).

c.Visually check the cleanliness of the firebox, the heat exchangers and the venting system.

d.The feed rate may be too high. If necessary, adjust with the fuel adjustment rod located in the hopper.

6.STOVE RUNS FOR 10 MINUTES, THEN STOPS FEEDING FUEL

a. Inspect the thermocouple and the cover.

1.The cover needs to make contact with the end of the thermocouple.

2.The thermocouple and the cover should extend approximately 1” (25mm) into the firepot.

3.Push the reset button. The thermocouple test lights located on the control box will automatically turn on; when the thermocouple reaches 200°F (93°C) the GREEN LIGHT comes on, and at 600°F

October 10, 2001

18

250-5583

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Quadra-Fire QUADRA-FIRE CONTOUR warranty Troubleshooting, Caution Unplug Stove Before Servicing, Plug In Stove, No Response