Troubleshooting guide
Symptom | Possible cause | Action |
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Water output is either | Reversed inlet supplies | Check that the supplies |
all hot or all cold, |
| correspond with the inlet |
or cold only |
| markings |
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Water output is not hot | The temperature of the hot | The cylinder temperature |
enough | water cylinder is too low | should be at least 15˚c |
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| hotter than the blend |
| Water flow through the | Check the flow rate |
| appliance is too fast | recommendations with |
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| the heater manufacturer |
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Flow rate is poor and | Airlock in the water | Check that the pipe work |
water temperature is low | supply | is laid in accordance with |
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| the correct practices, |
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| paying particular attention |
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| to potential |
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Water temperature | Cold water pressure is | If the static water pressure |
regularly swings between | too high | exceeds 7 bar (100 psi) |
hot and cold |
| install a pressure reducing |
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| valve (PRV) in accordance |
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| with the installation guide |
| The flow regulator has | Fit the flow regulator |
| not been fitted |
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Poor flow rate | Twisted hose | Check and clear as |
| Debris in shower head | necessary |
| Debris in filters |
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| Debris in cold inlet flow |
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| regulator |
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Quartz Thermo installation guide |
| page 14 |
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