TROUBLESHOOTING

If your phone is not performing to your expectations, please try these simple steps first

 

 

 

Problem

Solution

 

 

 

 

 

 

 

 

 

 

 

• Make sure the AC adapter is plugged into the

 

 

 

 

The CHARGE/IN USE LED

base and wall outlet.

 

 

 

 

won’t illuminate when the

• Make sure the handset is properly seated in the

 

 

 

 

handset is placed in the

base.

 

 

 

 

base.

• Make sure the charging contacts on the handset

 

 

 

 

 

and base are clean.

 

 

 

 

 

 

 

 

 

 

 

• Make sure that the base antenna is in a vertical

 

 

 

 

 

position.

 

 

 

 

 

• Move the handset and/or base to a different

 

 

 

 

The audio sounds weak

location away from metal objects or appliances

 

 

 

 

and try again.

 

 

 

 

and/or scratchy.

 

 

 

 

• Press DELETE/CHANNEL to help eliminate

 

 

 

 

 

 

 

 

 

 

background noise.

 

 

 

 

 

• Make sure that you are not too far from the

 

 

 

 

 

base.

 

 

 

 

 

• Check both ends of the base telephone line

 

 

 

 

 

cord.

 

 

 

 

 

• Make sure the AC adapter is plugged into the

 

 

 

 

 

base and wall outlet.

 

 

 

 

Can’t make or receive calls.

• Disconnect the AC adapter for a few minutes,

 

 

 

 

 

then reconnect it.

 

 

 

 

 

• Change the digital security code (see page 11).

 

 

 

 

 

• Make sure that you are not too far from the

 

 

 

 

 

base.

 

 

 

 

 

• The battery pack may be weak. Charge the

 

 

 

 

 

battery for 15-20 hours.

 

 

 

 

The handset doesn’t ring or

• The handset may be too far away from the base

 

 

 

 

receive a page.

unit.

 

Troubleshooting

 

 

• Place the base unit away from appliances or

 

 

 

 

 

 

 

 

microphones, alarm systems, intercoms, room

 

 

 

 

 

metal objects.

 

 

 

 

 

• Change the digital security code (see page 11).

 

 

 

 

 

• Keep the handset away from microwave ovens,

 

 

 

 

 

computers, remote control toys, wireless

 

 

 

 

Severe noise interference.

monitors, fluorescent lights, and electrical

 

 

 

 

 

appliances.

 

 

 

 

 

• Move to another location or turn off the source

 

 

 

 

 

of interference.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Image 34
Radio Shack 43-3548 owner manual Troubleshooting, Problem Solution