TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, these suggestions might help.
Problem | Suggestion | |
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Low volume or unusual | Someone has picked up another phone on the same line. | |
sounds. | Hang up the other phone. | |
| Press DEL/CH to change the channel. | |
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| Keep the handset away from computers, remote control | |
Severe noise interference. | toys, wireless microphones, alarm systems, intercoms, room | |
monitors, fluorescent lights, and electrical appliances. | ||
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| Move the handset to another location or turn off the source of | |
| interference. | |
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The phone cannot be oper- | Lift the base's antenna to a vertical position. | |
Be sure neither antenna is touching a metal surface. | ||
ated at a useful distance from | ||
the base because the signal | Return the handset to the cradle, and recharge the battery | |
becomes weak or noisy | pack. | |
(handset's range has | Replace the battery pack if necessary (see “Replacing the | |
decreased). | ||
Battery Pack” on Page 26). | ||
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The phone does not work or | Be sure the base's phone line cord and AC adapter are cor- | |
rectly and securely connected, and the battery pack is | ||
works poorly. | ||
charged. | ||
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| Check the charging contacts on the handset and base. | |
The handset battery pack | If they are dirty, clean them with a pencil eraser. | |
does not charge. | Be sure the battery pack is connected correctly. | |
| Replace the battery pack. | |
| Move the handset closer to the base. | |
The handset does not ring or |
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Lift the base's antenna to a vertical position. | ||
receive a page. |
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Be sure the battery pack is charged. (If the battery power is | ||
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| too low, it does not have enough power to light the display. | |
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The handset does not ring or | Move the base away from other electrical devices and | |
receive a page. | sources of noise. | |
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