Food is cooking too slowly, too quickly, or burning Cooking times may differ from your
previous oven. Check that you are using the recommended temperatures and shelf positions. See the ‘Oven cooking guide’ section of these instructions. The oven control settings and cooking times are intended to be used only
as a guide. Individual tastes may require the temperature to be altered either way, to get the results you want. Try cooking at a higher temperature setting. Is the oven roof in?
The oven is not cooking evenly
Do not use a tin or baking tray larger than 340mm x 305mm in the main oven or 232mm x 321mm in the Tall oven.
If you are cooking a large item, be prepared to turn it round during cooking.
If more than one shelf is used, check that space has been left for the heat to circulate. When a baking tray is put into the oven, make sure it is placed centrally on the shelf.
Check that the door seal is not damaged and that the door catch is adjusted so that the door is held firmly against the seal.
A dish of water when placed on the shelf should be the same depth all over. (For example, if it is deeper at the back, then the back of the cooker should be raised up or the front lowered). If the cooker is not level arrange for your supplier to level it for you.
Oven not coming on when turned on manually Is the power on? Is the clock illuminated?
Is the key symbol ( ) showing in the display? See the Clock section of the instructions for more information on the key lock feature of the clock.
If using the
If not there may be something wrong with the power supply. Is the cooker supply on at the isolator switch?
Oven not coming on when automatic cooking Timer set correctly but oven knob left OFF by mistake?
Is the key symbol ( ) showing in the display? See the Clock section of the instructions for more information on the key lock feature of the clock.
If using the
Oven temperature getting hotter as the cooker gets older
If turning the knob down has not worked or only worked for a short time then you may need
a new thermostat. This should be fitted by a service person.
Grill not cooking properly
Are you using the pan and trivet supplied with the cooker? Is the pan being used on the runners, not the floor of the compartment? Is the grill tray pushed fully back to stop?
The oven light is not working
The bulb has probably blown. You can buy a replacement bulb (which is not covered under the guarantee) from a good electrical shop. Ask for an Edison screw fitting 15w 240v lamp, FOR OVENS. It must be a special bulb, heat resistant to 300 °C. See the HELP leaflet for spares by mail order.
Open the oven door and remove the Handyrack (if fitted) and oven shelves.
Turn off the power supply.
Unscrew the bulb cover by turning anticlockwise. Unscrew the old bulb. Screw in the new bulb, screw back the bulb cover. Turn on the electricity supply and check that the bulb now lights. Unscrew the old bulb and fit the new one.
Hotplate ignition or hotplate burners faulty
Is the power on? Is the clock illuminated? If not there maybe something wrong with the power supply.
See ‘power supply’ section further on.
Are the sparker (ignition electrode) or burner slots blocked by debris?
Is the burner trim correctly located? Are the burner caps correctly located? See the section entitled ‘Cleaning’
Hotplate burners will not light
If only one or all the hotplate burners will not light, make sure that the parts have been replaced correctly after wiping or removing for cleaning.
Check that there is not a problem with your gas supply. You can do this by making sure that other gas appliances you may have are working.
Do the burners spark when you push the button? If not check the power is on - is the clock illuminated?
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