RCA 24F502TDV manual Video head cleaning, Symptoms Cause Possible Solutions DVD, Remote Control

Problems and troubleshooting (continued) / Video head cleaning

SYMPTOMS

CAUSE

POSSIBLE SOLUTIONS

PAGE

DVD

	The disc is dirty.	Eject the disc and clean it.	42
The playback picture has	It is in fast forward or fast reverse play-	Some times a small amount of picture
occasional distortion.	back.	distortion may appear. This is not a	–
		malfunction.
	No disc is inserted.	Insert a disc.	44
	An unplayable disc is inserted.	Insert a playable disc (Check the disc
		type and region Number). This is a	42
		Region 1 player.
The TV/VCR/DVD does not	The disc is placed upside down.	Place the disc with the playback side	44
start playback.		down.
	The disc is not placed within the guide.	Place the disc correctly inside the	44
		guide on the disc tray.
	The disc is dirty.	Clean the disc.	42
	The parental lock function is set.	Cancel the parental lock function or	58, 59
		change the parental lock level.
Playback does not follow the	It is in the mode of repeat playback,	These operations may prevent a	–
course of the disc’s program.	memory playback, etc.	proper progress of the contents.
appears on the screen.	The function is prohibited with the TV/	–	44
	VCR/DVD or the disc.
REMOTE CONTROL

Remote control does not operate.

The remote control is not aimed at the	Aim the remote control at the remote	10
sensor.	sensor.
Distance is too far or too much light in the	Operate within 5 m or reduce the light	10
room.	of the room.
There is an obstacle in the path of the	Clear the path of the beam.	10
beam.
The batteries are weak.	Replace the batteries.	10
The batteries are not inserted correctly.	Insert correctly.	10

Video head cleaning

Video head clogging

The video heads are the means by which the TV/VCR/DVD reads

the picture from the tape during playback. In the unlikely event that
the heads become dirty enough to be clogged, no picture will be
played back. This can easily be determined if, during playback of a
known good tape, there is good sound, but no picture (picture is
extremely snowy). If this is the case, have the TV/VCR/DVD checked
by qualified service personnel.	Good Picture	Snowy Picture

NOTES: • DO NOT ATTEMPT TO CLEAN THE VIDEO HEADS OR SERVICE THE TV/VCR/DVD BY REMOVING THE REAR COVER.

•Video heads may eventually wear out and should be replaced when they fail to produce clear pictures.

•To help prevent video head clogging, use only good quality VHS tapes. Discard worn out tapes.

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