Troubleshooting | RCA 546 specification

Contents

4.6	Home Network	73
4.6.1	Devices	74
4.6.2	Device Settings	75
4.6.3	Assign Public IP	76
4.6.4	Interfaces	77
4.6.5	Interface Settings	78
4.6.6	DHCP Pool	79

5 Software Upgrade	81
5.1 Upgrade Wizard on Setup CD	82

6	Troubleshooting	85
6.1	General SpeedTouch™ Troubleshooting	86
6.1.1	Ethernet Troubleshooting	87
6.1.2	Upgrade Troubleshooting	88
6.2	UPnP™ on Windows XP Systems	89
6.3	Reset to Factory Defaults	91

E-DOC-CTC-20050429-0100 v1.0

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RCA 546 manual Ethernet Troubleshooting Upgrade Troubleshooting

Contents

SpeedTouch546 Page SpeedTouch 546 Trademarks CopyrightDocument Information Contents Navigation Ethernet Troubleshooting Upgrade Troubleshooting Troubleshooting Contents About this User’s Guide About this User’s Guide Your SpeedTouch Hardware Specifications Software Features SpeedTouch Features Isdn Hardware Specifications Software Features Chapter SpeedTouch LED Behaviour Indicator Description Name Colour State Access Method Can be used to How to Access your SpeedTouch Access via the Web Interface Command Line Interface CLI Access via CLIFor more information, see Quote site command on Username Administrator Select All Programs Accessories Command Prompt Open a Command Prompt window Access via FTPFile Transfer Protocol FTP Command You can use to Common FTP commands Home/doejohn1$ftp 192.168.1.254 Connected to Remote Assistance Disabling remote access Local Network Setup Menu select Home Network Devices Device settings Ethernet link check Internet Connectivity Dial-In Clients See 3.1 SpeedTouch Web Pages on page 21 to proceed SpeedTouch Web Pages Terminating an Internet session Control on IGD Control AgentStarting an Internet Session Internet connection status Terminating an Internet session MS Windows XP BroadBand Connection Prerequisites Configuring a broadband connection Chapter Network and Dial-up connections YourISP Starting a broadband Internet session Click Disconnect Terminating a broadband Internet session On the Apple menu, click System Preferences Mac OS X PPPoE Dial-in ClientClick Apply Now Chapter Documentation SpeedTouch Web InterfaceIntroduction SpeedTouch Menu Language Bar Navigation Bar Notification Area Tasks Navigation Toolbox MenuCollapsing and expanding the menu SpeedTouch Language Bar Navigation Bar Notification Area Tasks SpeedTouch home HomeSpeedTouch Broadband Connection Toolbox Home Network SpeedTouch Information Configuration Event Logs Update Information Pick a task... list, click Set up SpeedTouch Easy Setup Pick a task... list, click Restart Accessing the RestartRestart Restarting your SpeedTouch Configuration Restoring a previously saved configuration Backup & RestoreAccessing the Backup & Restore Saving your current configuration Reset to Factory Defaults Event Logs Indicator Description Updating the SpeedTouch system software Update Broadband Connection Internet ServicesBroadband Connection menu Click Check Connectivity Connectivity Check DSL Connection Internet Services On the Broadband Connection menu click Internet Services Internet Service SettingsAccessing the Internet Service Settings Toolbox URL Username Password Game & Application Sharing Defined Games & Applications Accessing the Defined Games & Applications Adding a Port Translation rule Accessing the Game or Application Definition OverviewConfigure Under Game or Application Definition New Game or Application Parental Control Block is selected under Action for Unknown Sites Allow is selected under Action for Unknown Sites Click Redirect in the Action list Under Content Based Filtering you are able toClick Allow in the Action list Click Standard Accessing this page Proceed as followsWeb Filtering Activation Web Filtering Activation Standard license activation Icon Description Content Level Under Pick a task..., click Create a new content level New Content LevelContent level creation Proceed as follows Content level configuration Content level definition Chapter High Firewall Intrusion Detection Dynamic DNS On the Dynamic DNS page, click Configure User Management Edit User Accessing the User Edit Editing a user accountOn the Toolbox menu, click User Management Changing the default Change Default UserUser Add User Devices Home NetworkInterfaces Devices Accessing the device settings Overview Device SettingsConnection Sharing Server, as described in 4.5.2 Game & Application Sharing on Assign Public IP Interfaces Assigning a new IP address to the SpeedTouch Interface SettingsUnder IP Addresses Dhcp Pool Accessing the Dhcp PoolOn the Home Network menu, click Interfaces Dhcp Pool System software upgrades Software Upgrade Introduction Starting the Upgrade Wizard Upgrade Wizard on Setup CDSee Upgrade procedure on page 83 to continue Upgrade procedure System software downgrade Troubleshooting SpeedTouch does not work SpeedTouch unreachable General SpeedTouch Troubleshooting LAN LED does not light up Ethernet Troubleshooting Upgrade Troubleshooting UPnP on Windows XP Systems Adding IGD Discovery Control Hardware reset Software reset Resetting your SpeedTouch Chapter Page Need more help?