Chapter | RCA 546 manual

Chapter 6

Troubleshooting

92	E-DOC-CTC-20050429-0100 v1.0

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RCA 546 manual Chapter

Contents

SpeedTouch546 Page SpeedTouch 546 Trademarks CopyrightDocument Information Contents Navigation Troubleshooting Ethernet Troubleshooting Upgrade Troubleshooting Contents About this User’s Guide About this User’s Guide Your SpeedTouch SpeedTouch Features Hardware Specifications Software Features Hardware Specifications Isdn Software Features Chapter Indicator Description Name Colour State SpeedTouch LED Behaviour How to Access your SpeedTouch Access Method Can be used to Access via the Web Interface Command Line Interface CLI Access via CLIFor more information, see Quote site command on Select All Programs Accessories Command Prompt Username Administrator Open a Command Prompt window Access via FTPFile Transfer Protocol FTP Common FTP commands Command You can use to Home/doejohn1$ftp 192.168.1.254 Connected to Disabling remote access Remote Assistance Local Network Setup Device settings Ethernet link check Menu select Home Network Devices Internet Connectivity Dial-In Clients See 3.1 SpeedTouch Web Pages on page 21 to proceed SpeedTouch Web Pages Terminating an Internet session IGD Control Agent Starting an InternetSession Control on Internet connection status Terminating an Internet session Prerequisites Configuring a broadband connection MS Windows XP BroadBand Connection Chapter Starting a broadband Internet session Network and Dial-up connections YourISP Terminating a broadband Internet session Click Disconnect On the Apple menu, click System Preferences Mac OS X PPPoE Dial-in ClientClick Apply Now Chapter SpeedTouch Web Interface IntroductionSpeedTouch Documentation Navigation Menu Language Bar Navigation Bar Notification Area Tasks Menu Collapsing and expanding the menuSpeedTouch Toolbox Language Bar Navigation Bar Notification Area Tasks SpeedTouch home HomeSpeedTouch Broadband Connection Toolbox Home Network Information Configuration Event Logs Update SpeedTouch Information SpeedTouch Easy Setup Pick a task... list, click Set up Accessing the Restart RestartRestarting your SpeedTouch Pick a task... list, click Restart Configuration Backup & Restore Accessing the Backup & RestoreSaving your current configuration Restoring a previously saved configuration Reset to Factory Defaults Indicator Description Event Logs Update Updating the SpeedTouch system software Broadband Connection Internet ServicesBroadband Connection menu Connectivity Check Click Check Connectivity DSL Connection Internet Services Internet Service Settings Accessing the InternetService Settings On the Broadband Connection menu click Internet Services Toolbox Username Password URL Game & Application Sharing Accessing the Defined Games & Applications Defined Games & Applications Accessing the Game or Application Definition Overview Configure UnderGame or Application Definition Adding a Port Translation rule New Game or Application Parental Control Allow is selected under Action for Unknown Sites Block is selected under Action for Unknown Sites Click Redirect in the Action list Under Content Based Filtering you are able toClick Allow in the Action list Accessing this page Proceed as follows Web Filtering ActivationWeb Filtering Activation Standard license activation Click Standard Content Level Icon Description New Content Level Content level creation Proceed as followsContent level configuration Content level definition Under Pick a task..., click Create a new content level Chapter Firewall High Intrusion Detection On the Dynamic DNS page, click Configure Dynamic DNS User Management Edit User Accessing the User Edit Editing a user accountOn the Toolbox menu, click User Management Changing the default Change Default UserUser Add User Devices Home NetworkInterfaces Devices Accessing the device settings Overview Device SettingsConnection Sharing Assign Public IP Server, as described in 4.5.2 Game & Application Sharing on Interfaces Assigning a new IP address to the SpeedTouch Interface SettingsUnder IP Addresses Dhcp Pool Accessing the Dhcp PoolOn the Home Network menu, click Interfaces Dhcp Pool Software Upgrade System software upgrades Introduction Starting the Upgrade Wizard Upgrade Wizard on Setup CDSee Upgrade procedure on page 83 to continue Upgrade procedure System software downgrade Troubleshooting General SpeedTouch Troubleshooting SpeedTouch does not work SpeedTouch unreachable Ethernet Troubleshooting LAN LED does not light up Upgrade Troubleshooting UPnP on Windows XP Systems Adding IGD Discovery Control Resetting your SpeedTouch Hardware reset Software reset Chapter Page Need more help?