Troubleshooting
Issue | Possible Cause |
|
|
There is static or snow in the | Digital television is all or nothing; the |
picture. | picture is crystal clear, or there isn’t |
| one. Static means there is interference |
| between the digital tuner and the |
| television screen. If you use a digital |
| converter, one of the connections or |
| the cable between the converter and |
| television may be bad, or the channel |
| is analog. When using a converter box, |
| make sure the TV set and the output |
| channel of the converter box are on the |
| same channel. |
|
|
I am not getting channels. | Several things can cause this: |
| • There is a faulty connection |
| between the antenna and the |
| converter box. |
| • The matching transformer |
| may have come loose from the |
| antenna. |
| Try running a new channel scan on the |
| TV or converter box. Try the antenna |
| in a new location. Something may be |
| obstructing the signal. |
One channel is missing. | Try turning the antenna 10 or 20 |
| degrees in either direction to avoid |
| reflection or for better peak on the |
| signal. |
The picture/sound freezes while | This is often caused by a weak or |
I am watching TV, or there are | intermittent signal. Try moving the |
boxes in the picture. | antenna to a better location or aiming it |
| directly at the tower for this channel. |
|
|
ENGLISH
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