RCA B27TF685 manual Identifying DVD Problems

16061510-CHAPTER 5 12/13/02 12:17 PM Page 70

T R O U B L E S H O O T I N G

Identifying DVD Problems

Problem	Possible Solution
Disc does not play.	Ensure that the disc is installed with the label side facing up.
	Check the region number of the DVD.
	This player cannot play CD-ROMs, DVD-ROMs, CD-R, etc. Insert a DVD,
	a VIDEO-CD or a CD.
5.1 channel sound is not being	5.1 channel sound is reproduced only when the following conditions
reproduced.	are met. :
	1)	The disc is recorded with 5.1 channel sound (check marking on the
	outside).
	•	Check if your audio system is connected and working properly.
	2)	The DVD player is connected with the proper amplifier.
	The features or action cannot be completed at this time because :
The icon appears on screen.	1)	The DVD’s software restricts it.
	2)	The DVD’s software doesn’t support the feature (e.g., angles).
	3)	The feature is not available at the moment.
	4)	You’ve requested a title or chapter number or search time that is
	out of range.
Disc Menu doesn’t appear.	Check if the disc has a Menu.

Playback mode differs from the Setup Menu selection.

Some of the functions selected in the Setup Menu may not work properly if the disc is not encoded with the corresponding function.

The screen ratio can not be changed.

The Screen Ratio is fixed on your DVD discs.

No audio.	Make sure you have selected the correct audio in the Audio Options
	Menu.

If you experience other problems.

Go to the contents and find the section of the instruction book that contains the explanations regarding the current problem, and follow the procedure once again.

If the problem still cannot be solved, please contact your nearest authorized service center.

70CHAPTER FIVE: TROUBLESHOOTING