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Epson Z8455WUNL 102, Problems when projection starts, Other problems, Interpreting Event IDs

Models: Z8150NL Z8455WUNL Z8450WUNL Z8255NL Z8250NL Z8350WNL

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Page 102

Problem Solving

102

Problems when projection starts

•"No power supplied" s p.107

Other problems

•"The remote control does not work" s p.109

•"Nothing appears on the external monitor" s p.110

•"I want to change the language for messages and menus" s p.110

•"Mail is not received even if a problem occurs in the projector" s p.110

•""The battery that saves your clock settings is running low." is displayed." s p.111

Interpreting Event IDs

•s p.112

Image 102

Epson Z8455WUNL, Z8255NL, Z8350WNL, Z8150NL 102, Problems when projection starts, Other problems, Interpreting Event IDs

Contents

User’s Guide General information indications Safety indicationsScreen shots of the configuration menu Select Brightness from the Image menuContents Network Menu Problem SolvingMemory Function Image MenuMaintenance Monitoring and ControlsNetwork Functions Installation and Connections Appendix Optional Accessories and ConsumablesSupported Certificates Specifications Appearance Glossary General NotesIntroduction Easy maintenance Projector FeaturesEase of Use when Installed on a Ceiling Mount Centered lensOperating temperature of 32-122F 0-50C Reliability You can Depend onDual lamps to reduce risk of shutdown Project two images simultaneously Split Screen Precise color adjustmentsMeets a Wide Range of Needs Clearly reproduce medical imagesMonitoring and Control Functions Enhanced Security FunctionsEasy to Handle Taking Full Advantage of a Network ConnectionProject using Connect to a Network Projector Part Names and Functions Front/TopName RearFour points Lamp coverControl panel InterfaceName Function Control Panel p.18Name Function BNC input port Power inletPowerLite Pro Z8450WUNL Z8455WUNL only Cable holderControl Panel Remote Control Auto button ID switchSplit button Aspect buttonUnpacking the projector IndicatorsRemote control Search buttonReplace the battery cover Installing the batteriesRemove the battery cover Insert the batteries in the correct directionOperating range of remote control Horizontal operating rangeVertical operating range Useful Functions Using the Remote Control Changing the Projected ImageSwitch to the Target Image using the Remote Control PowerLite Pro Z8350WNL/Z8450WUNL/Z8455WUNL PowerLite Pro Z8150NL/Z8250NL/Z8255NLChanging the Aspect Ratio of the Projected Image Changing the Aspect Mode PowerLite Pro Z8450WUNL/Z8455WUNL Aspect Input Signal Projecting images from a computer1280X800 1920X1200 1610 Full Zoom Native Changing the Aspect Mode PowerLite Pro Z8350WNL 1280X800 1280X1024 1610 Normal 169 169 Up DownProjecting images from video equipment 1280X800 1280X1024 1610 Full Zoom NativeProjecting images from the HDMI1/2 input port 1280X800 1280X1024 1610 Normal 169 169 Up1024X768 1280X800 1280X1024 1610 Selecting the Projection Quality Selecting Color Mode Left Right Screen Comp Projecting Two Images Simultaneously Split ScreenInput Sources for Split Screen Projection Vide VideoProjecting on a split screen Operating ProceduresPress the Menu button on the remote control or the control PanelSwitching the left and right screens Select Execute and press the Enter buttonEqual Operating restrictions Restrictions during Split Screen ProjectionEnding the split screen Restrictions relating to imagesFunctions for Enhancing Projection Hiding the Image Temporarily ShutterFreezing the Image Freeze Pointer Function Pointer Display the PointerStart E-Zoom Enlarging Part of the Image E-ZoomMove the Pointer icon Move the to the area of the image that you want to enlargeEnlarge After setting Users Logo Protect to Off. s p.45 Saving a Users LogoSelect the zoom factor from the zoom setting screen When Select this image? is displayed, select YesSetting Password Protect Managing Users Password ProtectType of Password Protect Security FunctionsSet the Password Entering the PasswordTurn on Power On Protect Turn on Users Logo ProtectRestricting Button Operation Control Panel LockDuring projection, press the Menu button and select Lens Operation Lock Remote control button lock Select OnInstalling the wire lock Theft-Deterrent LockSaving/Loading/Erasing the Memory Available SettingsMemory Function Saving to memoryLoading a saved memory Erasing a saved memoryRenaming a saved memory Press Finish to complete renaming Configuration Menu Using the Configuration Menu ExitConfiguration Menu Top Menu Sub Menu Items/ValuesMode, Sleep Mode Settings Menu s p.65 Geometric Correction Keystone, QuickResolution, Memory Timer, Shutter ButtonBasic Menu s p.73 Projector Name Wired LAN MenuNetwork Menu Projector Keyword On, OffPriority Gateway Wired, Wireless Crestron RoomView On, Off Bonjour Epson Message BroadcastingImage Menu Advanced ResetSub Menu Function Abs. Color Temp Auto IrisSignal Menu Resolution RGB Signal Component Video Signal gSub Menu Function Auto Setup TrackinggSub Menu Function Frame Interpolation Super-resolutionVideo Signal Noise ReductionSettings Menu Test Pattern Sub Menu Function Power ConsumptionRemote Receiver MemoryColor Mode or Aspect Extended MenuStandby Mode Sub Menu Function OperationAir Filter Notice Language Time/Schedule SettingsSub Menu Function Multi-Projection You can set the Language for message displaysNetwork Menu Network Menu Soft Keyboard Operations Sub Menu Function Projector Name Web Remote PasswordBasic Menu Projector KeywordWireless LAN Menu Channel Search Access PointSub Menu Function Ssid DisplayIndicates an already set access point Search Access Point screenStarts detecting access points again Indicates the access points where security is enabledWhen Quick is selected When Advanced is selectedSub Menu Function Security When WPA/WPA2-PSK is selected Sub Menu Function PassphraseSub Menu Function EAP Method When WPA/WPA2-EAP is selectedPEAP/EAP-Fast User nameCA certificate Issued to /Issued by /Validity period Sub Menu Function PasswordClient Certificate Issued to /Issued by /Validity period Setting Radius ServerWired LAN Menu If this is set to On you cannot set any static IP addressesAdministrator Settings Menu Bonjour Sub Menu Function AMX Device DiscoveryCrestron RoomView Epson MessageAddress 2/Email Address Setting a NotificationMail Notification menu EventManage Certificates menu Network Menu However, the following IP addresses cannot be used Snmp menuAddress Community NameTo reset all of the network settings, select Yes Reset MenuSub Menu Function Reset network settings To their default values, and the certificates are deletedInfo Menu Display Only Displays the projectors serial number Sub Menu Function StatusSerial Number Event IDReset Menu Reset Memory Resets items for Memory in the Settings menuNetwork menus, Lamp Hours , and Language Troubleshooting Using the Help Press the Help buttonSelect a menu item Confirm the selection Problem Solving Reading the Indicators Indicator is lit or flashing red Status Cause Remedy or Status Internal ErrorCinema filter error Shutter Error Power Err. Ballast Filter Airflow Error Check the following two pointsAuto Iris Error Status Cause Remedy or StatusReplace Lamp N Indicator is flashing or litHigh Temp Warning ImagesOn, on the configuration menus Extended menu. s p.67 100Points When the Indicators Provide No Help Problems relating to images101 102 Problems when projection startsOther problems Interpreting Event IDsProblems relating to images 103LCD monitor or accessory monitor. s p.152 Turn the power on for the sourceAre the image signals being output to the projector? 104105 Is the Resolution set to Manual?Only when projecting on a split screen Tracking, Sync. p.62106 Configuration menuSignal, Video Signal p.62 Is the computer set for dual display?Image Menu Contrast p.60 Problems when projection starts107 Multi-Projection p.67Setting to Off. s Settings Menu Control Panel Lock p.65 108Is Control Panel Lock set to Full Lock? 109 Other problemsRemote Control Type p.67 Receiver p.65BNC input port? Monitor Are you projecting a split screen? Check Remedy Is Standby Mode set to Communication On?110 Be displayed on an external monitor. s p.35111 Network Menu Mail Notification Menu p.84Cause Remedy 112 Menu Wireless LAN Menu p.74, Wired LAN Menu p.81Interpreting Event IDs Event ID Cause Remedy113 Internet Support Speak to a Support Representative Where to Get HelpPurchase Supplies and Accessories 114Maintenance 115Cleaning the Lens CleaningCleaning the Projectors Surface Cleaning the Air FilterRemove the air filter cover Remove the air filter117 118 Remove any dust remaining on the air filter by using aVacuum cleaner from on front side Press until it clicks into placeReplacing Consumables Lamp replacement periodHow to replace the lamp Replacing the Lamps120 LampReinstall the lamp cover Resetting the Lamp HoursInstall the new lamp 121Replacing the Air Filter Air filter replacement periodHow to replace the air filter 122Remove the air filter Install the new air filter 123Replace the air filter cover Preparing packaging When TransportingMoving Nearby 124Monitoring and Controls 125EasyMP Monitor 126Displaying Web Control Changing Settings Using a Web Browser Web ControlDisplaying Web Remote 127Displaying Lens Control 128Web Remote screen appears Setting Certificates 129Lens Control screen appears Sub Menu Items/Values CA certificate Secure Http Notes130 Web ServerMessage Cause Problems/Warnings Using the Mail Notification Function to Report ProblemsReading Problem Mail Notification Function 131Management Using Snmp 132Serial Connection ESC/VP21 CommandsCommand List Communications ProtocolCommand 134Non-compatible commands About PJLink135 Displaying the operation window About Crestron RoomViewOperating a Projector from a Computer Window 136Using the operation window 137138 Using the tools window 139140 About Message Broadcasting 141Network Functions 142Projecting with Connect to a Network Projector 143Connection Setup Method 144145 Making a connection using the push button methodFrom Wireless LAN select To Setup Wizard Select Push Button MethodSelect Setup complete Yes Making a connection using the PIN Code MethodIt returns to the Wireless LAN menu screen 146147 Select PIN Code Method148 Installation and Connections 149Installation Methods 150151 Computer port Connecting cable Projector port Connecting to EquipmentConnecting to a Computer 152Changing the video output from a laptop computer 153Example of changing the output Windows computers 154 Connecting to Video EquipmentPort on the video equipment Connecting cable Projector port Connection 1 Component outputs155 156 Adjusting the Projected Image Displaying a Test Pattern157 Press the Esc button to end the test pattern Reset158 Rgbcmy s p.169Adjusting the Position of the Projected Image Lens Shift 159Focusing the Image Zooming the Image160 Adjusting the Tilt of the Projected Image Correcting Distortion in the Projected Image161 Quick Corner 162Select Quick Corner, and then press the Enter button 163Keystone 164165 Arc Correction 166Select Arc Correction and press the Enter button 167 168 Gamma Adjustment Adjusting the Image QualityHue, Saturation, and Brightness Adjustment Select and adjust the correction valueAdjust while viewing the image Adjust using the gamma adjustment graph170 Noise Reduction Frame Interpolation PowerLite Pro Z8450WUNL/Z8455WUNL onlySuper-resolution 171Mosquito NR 172Preparation Flow Settings for Multiple ProjectorsProjector ID/Remote Control ID RequirementsSetting the projector ID Checking the Projector ID174 Setting the remote control ID 175Adjusting the Position of the Projected Image Point Correction176 177 Press the h button to correct the distortion Checking the Color ModeUsing the Edge Blending Function 178Displays the guide 179Turn on Edge Blending Set a side for edge blending180 Adjusting to Match Colors on Multi-ProjectionAdjust the black level, if necessary Set Blend CurveDisplays the Image Partly Enlarged Scale 181Select Scale, and then select On Set Image Display Range 182Select Scale Mode, and then select the scale Full DisplaySelect the Setup Complete menu, and then select Yes Setting ScheduleSetting Methods 183Schedule Clock / Schedule Setting screenClock Daylight Saving Time screenConnecting to an External Monitor Connecting to External EquipmentConnecting a LAN Cable 185Removing Installing Optional and Supplied AccessoriesRemoving and Attaching the Projector Lens Unit 186Attaching Remove the front cover187 188 189 Install the cover along the guide Tighten the screwReplace the front cover Replace the interface coverRemove the interface cover Install the Wireless LAN unit Installing the Wireless LAN Unit V12H418P12Reading the wireless LAN indicators 190Attaching and Removing the Interface Cover 191Flashing Lit Off 192 While pulling up the interface cover open switch, pullInstall the cover along the guide Interface cover straight outRemoving the Feet 193Remove the feet Attach the supplied foot covers Appendix 194Consumables Optional Accessories and ConsumablesOptional Accessories 195Screen Size and Projection Distance PowerLite Pro Z8150NL/Z8250NL/Z8255NL 43 imagePowerLite Pro Z8350WNL 1610 image 196PowerLite Pro Z8450WUNL/Z8455WUNL 1610 image 197Supported Monitor Displays Computer signals analog RGBSupported Monitor Displays Component VideoInput signals from HDMI1/2 input port 199Server Certificate PEAP/PEAP-TLS/EAP-TLS/EAP-Fast Supported CertificatesClient Certificate PEAP-TLS/EAP-TLS Web Server Certificate Secure HttpSpecifications Projector General Specifications201 202 203 204 Appearance 205Glossary 206207 Trap IP Address 208Tracking ProgressiveAbout Notations Recycling Important Safety InstructionsGeneral Notes 209210 211 212 For United States Users FCC Compliance StatementRestriction of Use 213For Canadian Users Wireless Telegraphy Act RegulationsSoftware Copyright 214215 GNU General Public License216 217 218 219 END of Terms and Conditions220 Glibc-2.8 SDL-1.2.13 SDL-Image221 222 223 224 225 226 227 228 BSD License Berkeley Software Distribution LicenseBusybox-1.13.4 229 LibjpegLibjpeg-6b 230 231 LibpngLibpng-1.2.7 Libpng-1.2.44 232 233 ZlibMDNSResponder 234Zlib-1.1.4 Zlib-1.2.3 MDNSResponder-107.6 only mDNSResponderPosix is used235 236 237 238 Newlib239 240 241 242 USA243 244 245 Purpose246 247 248 249 250 251 WPA SupplicantWPA Supplicant-1.13.4 252 For MPEG-4 ASP For MPEG-4 AVC For WMV/WMA MicrosoftFor VC-1 Trademarks Copyright Notice253 Copyright Attribution 254