Problem Solving

If you are having a problem with the projector, first check the projector's indicators and refer to "Reading the Indicators". s p.96 If the indicators do not show clearly what the problem might be, refer to "When the Indicators Provide No Help". s p.101

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Epson Z8450WUNL, Z8455WUNL, Z8255NL, Z8350WNL, Z8150NL, Z8250NL manual Problem Solving

Contents

User’s Guide Select Brightness from the Image menu Safety indicationsScreen shots of the configuration menu General information indications Contents Image Menu Problem SolvingMemory Function Network Menu Network Functions MaintenanceMonitoring and Controls Installation and Connections Appearance Glossary General Notes Optional Accessories and ConsumablesSupported Certificates Specifications Appendix Introduction Centered lens Projector FeaturesEase of Use when Installed on a Ceiling Mount Easy maintenance Dual lamps to reduce risk of shutdown Operating temperature of 32-122F 0-50CReliability You can Depend on Clearly reproduce medical images Precise color adjustmentsMeets a Wide Range of Needs Project two images simultaneously Split Screen Taking Full Advantage of a Network Connection Enhanced Security FunctionsEasy to Handle Monitoring and Control Functions Project using Connect to a Network Projector Front/Top Part Names and Functions Lamp cover RearFour points Name Control Panel p.18 InterfaceName Function Control panel Cable holder Power inletPowerLite Pro Z8450WUNL Z8455WUNL only Name Function BNC input port Control Panel Remote Control Aspect button ID switchSplit button Auto button Search button IndicatorsRemote control Unpacking the projector Insert the batteries in the correct direction Installing the batteriesRemove the battery cover Replace the battery cover Vertical operating range Operating range of remote controlHorizontal operating range Useful Functions Changing the Projected Image Using the Remote Control Switch to the Target Image using the Remote Control Changing the Aspect Ratio of the Projected Image PowerLite Pro Z8350WNL/Z8450WUNL/Z8455WUNLPowerLite Pro Z8150NL/Z8250NL/Z8255NL Changing the Aspect Mode PowerLite Pro Z8450WUNL/Z8455WUNL 1280X800 1920X1200 1610 Full Zoom Native Aspect Input SignalProjecting images from a computer 1280X800 1280X1024 1610 Normal 169 169 Up Down Changing the Aspect Mode PowerLite Pro Z8350WNL 1280X800 1280X1024 1610 Full Zoom Native Projecting images from video equipment 1280X800 1280X1024 1610 Normal 169 169 Up Projecting images from the HDMI1/2 input port 1024X768 1280X800 1280X1024 1610 Selecting the Projection Quality Selecting Color Mode Vide Video Projecting Two Images Simultaneously Split ScreenInput Sources for Split Screen Projection Left Right Screen Comp Panel Operating ProceduresPress the Menu button on the remote control or the control Projecting on a split screen Equal Switching the left and right screensSelect Execute and press the Enter button Restrictions relating to images Restrictions during Split Screen ProjectionEnding the split screen Operating restrictions Freezing the Image Freeze Functions for Enhancing ProjectionHiding the Image Temporarily Shutter Display the Pointer Pointer Function Pointer Move the to the area of the image that you want to enlarge Enlarging Part of the Image E-ZoomMove the Pointer icon Start E-Zoom Enlarge Saving a Users Logo After setting Users Logo Protect to Off. s p.45 When Select this image? is displayed, select Yes Select the zoom factor from the zoom setting screen Security Functions Managing Users Password ProtectType of Password Protect Setting Password Protect Turn on Users Logo Protect Entering the PasswordTurn on Power On Protect Set the Password During projection, press the Menu button and select Restricting Button OperationControl Panel Lock Lens Operation Lock Select On Remote control button lock Theft-Deterrent Lock Installing the wire lock Saving to memory Available SettingsMemory Function Saving/Loading/Erasing the Memory Renaming a saved memory Loading a saved memoryErasing a saved memory Press Finish to complete renaming Configuration Menu Exit Using the Configuration Menu Top Menu Sub Menu Items/Values Configuration Menu Timer, Shutter Button Settings Menu s p.65 Geometric Correction Keystone, QuickResolution, Memory Mode, Sleep Mode Projector Keyword On, Off Wired LAN MenuNetwork Menu Basic Menu s p.73 Projector Name Crestron RoomView On, Off Bonjour Epson Message Broadcasting Priority Gateway Wired, Wireless Image Menu Auto Iris ResetSub Menu Function Abs. Color Temp Advanced Signal Menu Trackingg RGB Signal Component Video Signal gSub Menu Function Auto Setup Resolution Noise Reduction Super-resolutionVideo Signal Sub Menu Function Frame Interpolation Settings Menu Memory Sub Menu Function Power ConsumptionRemote Receiver Test Pattern Extended Menu Color Mode or Aspect Air Filter Notice Standby ModeSub Menu Function Operation You can set the Language for message displays Time/Schedule SettingsSub Menu Function Multi-Projection Language Network Menu Network Menu Soft Keyboard Operations Projector Keyword Web Remote PasswordBasic Menu Sub Menu Function Projector Name Wireless LAN Menu Ssid Display Search Access PointSub Menu Function Channel Indicates the access points where security is enabled Search Access Point screenStarts detecting access points again Indicates an already set access point Sub Menu Function Security When Quick is selectedWhen Advanced is selected Sub Menu Function Passphrase When WPA/WPA2-PSK is selected User name When WPA/WPA2-EAP is selectedPEAP/EAP-Fast Sub Menu Function EAP Method Setting Radius Server Sub Menu Function PasswordClient Certificate Issued to /Issued by /Validity period CA certificate Issued to /Issued by /Validity period If this is set to On you cannot set any static IP addresses Wired LAN Menu Administrator Settings Menu Epson Message Sub Menu Function AMX Device DiscoveryCrestron RoomView Bonjour Event Setting a NotificationMail Notification menu Address 2/Email Address Manage Certificates menu Network Menu Community Name Snmp menuAddress However, the following IP addresses cannot be used To their default values, and the certificates are deleted Reset MenuSub Menu Function Reset network settings To reset all of the network settings, select Yes Info Menu Display Only Event ID Sub Menu Function StatusSerial Number Displays the projectors serial number Network menus, Lamp Hours , and Language Reset MenuReset Memory Resets items for Memory in the Settings menu Troubleshooting Select a menu item Using the HelpPress the Help button Confirm the selection Problem Solving Reading the Indicators Status Cause Remedy or Status Internal Error Indicator is lit or flashing red Status Cause Remedy or Status Filter Airflow Error Check the following two pointsAuto Iris Error Cinema filter error Shutter Error Power Err. Ballast Images N Indicator is flashing or litHigh Temp Warning Replace Lamp Points On, on the configuration menus Extended menu. s p.67100 101 When the Indicators Provide No HelpProblems relating to images Interpreting Event IDs Problems when projection startsOther problems 102 103 Problems relating to images 104 Turn the power on for the sourceAre the image signals being output to the projector? LCD monitor or accessory monitor. s p.152 Tracking, Sync. p.62 Is the Resolution set to Manual?Only when projecting on a split screen 105 Is the computer set for dual display? Configuration menuSignal, Video Signal p.62 106 Multi-Projection p.67 Problems when projection starts107 Image Menu Contrast p.60 Is Control Panel Lock set to Full Lock? Setting to Off. s Settings Menu Control Panel Lock p.65108 Receiver p.65 Other problemsRemote Control Type p.67 109 Be displayed on an external monitor. s p.35 Check Remedy Is Standby Mode set to Communication On?110 BNC input port? Monitor Are you projecting a split screen? Cause Remedy 111Network Menu Mail Notification Menu p.84 Event ID Cause Remedy Menu Wireless LAN Menu p.74, Wired LAN Menu p.81Interpreting Event IDs 112 113 114 Where to Get HelpPurchase Supplies and Accessories Internet Support Speak to a Support Representative 115 Maintenance Cleaning the Air Filter CleaningCleaning the Projectors Surface Cleaning the Lens 117 Remove the air filter coverRemove the air filter Press until it clicks into place Remove any dust remaining on the air filter by using aVacuum cleaner from on front side 118 Replacing the Lamps Lamp replacement periodHow to replace the lamp Replacing Consumables Lamp 120 121 Resetting the Lamp HoursInstall the new lamp Reinstall the lamp cover 122 Air filter replacement periodHow to replace the air filter Replacing the Air Filter Replace the air filter cover Remove the air filter Install the new air filter123 124 When TransportingMoving Nearby Preparing packaging 125 Monitoring and Controls 126 EasyMP Monitor 127 Changing Settings Using a Web Browser Web ControlDisplaying Web Remote Displaying Web Control Web Remote screen appears Displaying Lens Control128 Lens Control screen appears Setting Certificates129 Web Server Secure Http Notes130 Sub Menu Items/Values CA certificate 131 Using the Mail Notification Function to Report ProblemsReading Problem Mail Notification Function Message Cause Problems/Warnings 132 Management Using Snmp Communications Protocol ESC/VP21 CommandsCommand List Serial Connection 134 Command 135 Non-compatible commandsAbout PJLink 136 About Crestron RoomViewOperating a Projector from a Computer Window Displaying the operation window 137 Using the operation window 138 139 Using the tools window 140 141 About Message Broadcasting 142 Network Functions 143 Projecting with Connect to a Network Projector 144 Connection Setup Method Select Push Button Method Making a connection using the push button methodFrom Wireless LAN select To Setup Wizard 145 146 Making a connection using the PIN Code MethodIt returns to the Wireless LAN menu screen Select Setup complete Yes Select PIN Code Method 147 148 149 Installation and Connections 150 Installation Methods 151 152 Connecting to EquipmentConnecting to a Computer Computer port Connecting cable Projector port Example of changing the output Windows computers Changing the video output from a laptop computer153 Connection 1 Component outputs Connecting to Video EquipmentPort on the video equipment Connecting cable Projector port 154 155 156 157 Adjusting the Projected ImageDisplaying a Test Pattern Rgbcmy s p.169 Reset158 Press the Esc button to end the test pattern 159 Adjusting the Position of the Projected Image Lens Shift 160 Focusing the ImageZooming the Image 161 Adjusting the Tilt of the Projected ImageCorrecting Distortion in the Projected Image 162 Quick Corner 163 Select Quick Corner, and then press the Enter button 164 Keystone 165 Select Arc Correction and press the Enter button Arc Correction166 167 168 Select and adjust the correction value Adjusting the Image QualityHue, Saturation, and Brightness Adjustment Gamma Adjustment 170 Adjust while viewing the imageAdjust using the gamma adjustment graph 171 Frame Interpolation PowerLite Pro Z8450WUNL/Z8455WUNL onlySuper-resolution Noise Reduction 172 Mosquito NR Requirements Settings for Multiple ProjectorsProjector ID/Remote Control ID Preparation Flow 174 Setting the projector IDChecking the Projector ID 175 Setting the remote control ID 176 Adjusting the Position of the Projected ImagePoint Correction 177 178 Checking the Color ModeUsing the Edge Blending Function Press the h button to correct the distortion Set a side for edge blending 179Turn on Edge Blending Displays the guide Set Blend Curve Adjusting to Match Colors on Multi-ProjectionAdjust the black level, if necessary 180 Select Scale, and then select On Displays the Image Partly Enlarged Scale181 Full Display 182Select Scale Mode, and then select the scale Set Image Display Range 183 Setting ScheduleSetting Methods Select the Setup Complete menu, and then select Yes Daylight Saving Time screen Clock / Schedule Setting screenClock Schedule 185 Connecting to External EquipmentConnecting a LAN Cable Connecting to an External Monitor 186 Installing Optional and Supplied AccessoriesRemoving and Attaching the Projector Lens Unit Removing 187 AttachingRemove the front cover 188 Replace the interface cover Install the cover along the guide Tighten the screwReplace the front cover 189 190 Installing the Wireless LAN Unit V12H418P12Reading the wireless LAN indicators Remove the interface cover Install the Wireless LAN unit Flashing Lit Off Attaching and Removing the Interface Cover191 Interface cover straight out While pulling up the interface cover open switch, pullInstall the cover along the guide 192 Remove the feet Attach the supplied foot covers Removing the Feet193 194 Appendix 195 Optional Accessories and ConsumablesOptional Accessories Consumables 196 PowerLite Pro Z8150NL/Z8250NL/Z8255NL 43 imagePowerLite Pro Z8350WNL 1610 image Screen Size and Projection Distance 197 PowerLite Pro Z8450WUNL/Z8455WUNL 1610 image Component Video Computer signals analog RGBSupported Monitor Displays Supported Monitor Displays 199 Input signals from HDMI1/2 input port Web Server Certificate Secure Http Supported CertificatesClient Certificate PEAP-TLS/EAP-TLS Server Certificate PEAP/PEAP-TLS/EAP-TLS/EAP-Fast 201 SpecificationsProjector General Specifications 202 203 204 205 Appearance 206 Glossary 207 Progressive 208Tracking Trap IP Address 209 Recycling Important Safety InstructionsGeneral Notes About Notations 210 211 212 213 FCC Compliance StatementRestriction of Use For United States Users 214 Wireless Telegraphy Act RegulationsSoftware Copyright For Canadian Users GNU General Public License 215 216 217 218 END of Terms and Conditions 219 Glibc-2.8 SDL-1.2.13 SDL-Image 220 221 222 223 224 225 226 227 Busybox-1.13.4 228BSD License Berkeley Software Distribution License Libjpeg-6b 229Libjpeg 230 Libpng-1.2.7 Libpng-1.2.44 231Libpng 232 Zlib 233 MDNSResponder-107.6 only mDNSResponderPosix is used 234Zlib-1.1.4 Zlib-1.2.3 MDNSResponder 235 236 237 Newlib 238 239 240 241 USA 242 243 244 Purpose 245 246 247 248 249 250 WPA Supplicant-1.13.4 251WPA Supplicant For VC-1 252For MPEG-4 ASP For MPEG-4 AVC For WMV/WMA Microsoft 253 TrademarksCopyright Notice 254 Copyright Attribution