HP and 8150 MFP manual Problem Solving 300 Computer, Network, or I/O Port Problems

Chapter 5 Problem Solving 300

Computer, Network, or I/O Port Problems

Situation	Solution
Printer Interface	Print a configuration page from the printer’s control panel to
problems.	verify that the interface configurations shown on the printout
	match those on the host computer. (See page 314 to print a
	configuration page.)
Computer software	Check that your computer is working correctly by printing
problem.	from a software application you know works or by printing a
	plain text file to see if the problem is with your software
	application or printer driver. (For example, C:\dir>LPTn
	where n is the number of the computer port the printer is
	connected to, for example LPT1.) To output the page, you
	may have to send a form feed command from your computer.
Software is selecting the	Check your operating system’s port settings to be sure the
wrong port.	print job is being sent to the correct port (for example, LPT1).
Printer port problem.	Check that your computer’s port is configured and working
	properly. One way to check this is to connect another printer
	to that port on your computer and print an application you
	know works.

Correcting Output Quality Problems