Chapter 5 Problem Solving | 300 |
Computer, Network, or I/O Port Problems
Situation | Solution |
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Printer Interface | Print a configuration page from the printer’s control panel to |
problems. | verify that the interface configurations shown on the printout |
| match those on the host computer. (See page 314 to print a |
| configuration page.) |
|
|
Computer software | Check that your computer is working correctly by printing |
problem. | from a software application you know works or by printing a |
| plain text file to see if the problem is with your software |
| application or printer driver. (For example, C:\dir>LPTn |
| where n is the number of the computer port the printer is |
| connected to, for example LPT1.) To output the page, you |
| may have to send a form feed command from your computer. |
|
|
Software is selecting the | Check your operating system’s port settings to be sure the |
wrong port. | print job is being sent to the correct port (for example, LPT1). |
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|
Printer port problem. | Check that your computer’s port is configured and working |
| properly. One way to check this is to connect another printer |
| to that port on your computer and print an application you |
| know works. |
Correcting Output Quality Problems