HP and 8150 MFP manual Situation Solution

Chapter 5 Problem Solving 293

Problems with the Optional Duplex Printing Accessory

Situation	Solution
Printer does not	! Print a configuration page (page 314) to ensure that the
recognize the duplexer.	duplexer is installed.
	! Turn the printer off. Remove and re-install the unit. Turn
	the printer on.
	! Make sure that the duplexer has been configured in the
	printer driver.

Job did not duplex. ! Print a configuration page (page 314) to ensure that the duplexer is installed.

!Make sure the duplexer has been configured in the printer driver.

!Make sure that the software is not overriding the printer driver setting.

Duplexer jams.! Make sure that you are using the supported paper weights and sizes (page 392).

Driver may not be set up to print on both sides of the paper.

Make sure that the option to print on both sides of the paper is properly configured in the driver.

Correcting Output Quality Problems