Chapter 5 Problem Solving

288

Problems with the Optional 8-bin Mailbox

Situation

Solution

 

 

Printer does not

! Make sure that the 8-bin Mailbox has been configured in

recognize the Mailbox.

the printer driver. See page 62 for more information on

 

accessing the printer driver.

 

! Make sure that the cable from the 8-bin Mailbox is plugged

 

into the printer C-link connector. If not, turn the printer off,

 

plug the cable into the C-link connector, then turn the

 

printer back on. See page 292 for cabling configurations.

 

! Make sure that all bins are properly installed.

 

! If the printer still does not recognize the 8-bin Mailbox,

 

contact your dealer or authorized HP service provider.

 

 

Paper jams and paper

! Make sure that you are using the supported paper weights

feeding problems.

(page 392).

 

! Do not pull paper out of the bins while printing.

 

! Check cables and connectors between the printer and the

 

mailbox. See page 292 for cabling configurations.

 

! Repeated paper jams in the multibin mailbox area might

 

indicate that the printer and multibin mailbox are set up on

 

an uneven floor. Move the printer to a level location.

Correcting Output Quality Problems

Page 288
Image 288
HP and 8150 MFP manual Problem Solving 288 Problems with the Optional 8-bin Mailbox