Chapter 5 Problem Solving

276

Printer Ignores Font, Format, or Tray/Bin Selection (continued)

Situation

Solution

 

 

Printer draws paper

! Be sure your software application is selecting the correct

from the wrong tray.

paper size or type.

 

! Make sure that the driver for your software application is

 

correctly installed, configured, and capable of requesting

 

the desired paper size and type.

 

! The size of paper requested is not loaded in the tray

 

selected. The printer draws paper from the next default

 

tray that contains the correct size. Load the correct paper

 

into the tray and make sure the tray is adjusted correctly.

 

Load the tray with enough paper to complete the print job.

 

! If you selected the 2000-sheet Input Tray (Tray 4) or the

 

2 x 500-sheet Input Tray (Tray 4 or 5) and did not turn the

 

printer off when installing it, the printer does not recognize

 

it and draws paper from the next default tray source. (Turn

 

the printer off, then back on, and the printer will recognize

 

the tray.)

Control panel settings, such as RESOLUTION or ORIENTATION, do not work or are ignored.

Software commands override control panel settings. (See page 58 for information about how your software works with control panel settings.)

Correcting Output Quality Problems

Page 276
Image 276
HP and 8150 MFP manual Situation Solution