Chapter 5 Problem Solving

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5Description or Personality indicates whether the error occurred due to a

problem within a printer personality or a printer jam.

6Serial Number shows the serial number of the printer.

The second page of the event log is the manufacturing page. This page contains information that may assist HP Customer Care representatives in solving possible printer problems.

Checking the Printer’s Configuration

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HP and 8150 MFP manual Problem Solving 322