HP and 8150 MFP manual Problem Solving 305 Macintosh Problem Solving

Chapter 5 Problem Solving 305

Macintosh Problem Solving

SituationSolution

The Macintosh computer is not communicating with the printer.

!Make sure the printer’s control panel displays READY.

!Make sure the correct printer driver is selected in the left half of the Chooser. Then make sure that the desired printer name is selected (highlighted) on the right half of the Chooser. There will be an icon next to the printer name after the driver has been set up and configured with the PPD.

!If the printer resides on a network with multiple zones, make sure the correct zone is selected in the AppleTalk Zones box in the Chooser.

!Make sure the correct printer has been chosen in the Chooser by printing a configuration page (page 314). Make sure the name of the printer displayed on the configuration page matches the printer in the Chooser.

!Make sure AppleTalk is active. (Select this in the Chooser or in the AppleTalk control panel, whichever is applicable for your OS version.)

!Make sure the computer and printer are on the same network. From Control Panels in the Apple menu, select the Network (or the AppleTalk) control panel and then choose the correct network (for example, LocalTalk or EtherTalk).

Correcting Output Quality Problems