Chapter 5 Problem Solving

264

Printer Problems

Printer Does Not Turn On

Situation

Solution

 

Printer is not plugged in. Plug the AC power cord firmly into the grounded power

 

receptacle and into the printer. (Be sure the power source is

 

energized.)

 

 

Printer voltage is not

Make sure line voltage is in the correct range. (See the

correct.

product label next to the power receptacle on the back of the

 

printer for voltage requirements.)

 

 

Blank or Garbled Control Panel Display

SituationSolution

Printer is not turned on. Put the printer’s power switch in the on position.

Printer is turned on but internal fans are not running.

Make sure the line voltage is correct for the printer’s power configuration. (See the plate next to the power receptacle on the back of your printer for voltage requirements.) If you are using a power strip and its voltage is not within specification, plug the printer directly into the power receptacle.

Correcting Output Quality Problems

Page 264
Image 264
HP and 8150 MFP Printer Problems, Problem Solving 264, Printer Does Not Turn On, Blank or Garbled Control Panel Display