Chapter 5 Problem Solving

250

Printer Messages (continued)

 

 

 

 

 

Message

 

Explanation or Recommended Action

 

 

 

 

 

62.x

 

There is a problem with the printer’s memory. The x value refers to

 

PRINTER

ERROR

the location of the problem:

 

 

 

0 = Internal memory

 

 

 

1 to 3 = DIMM slots 1, 2, or 3

 

 

 

You might need to replace the specified DIMM.

 

 

 

If this message persists, contact an HP-authorized service or

 

 

 

support provider. (See the HP Customer Care pages at the front of

 

 

 

this user guide.)

 

 

 

 

 

64

 

A temporary printing error occurred.

 

PRINTER

ERROR

Turn the printer off, and then turn the printer on.

 

 

 

 

If this message persists, contact an HP-authorized service or support provider. (See the HP Customer Care pages at the front of this user guide.)

Understanding Printer Messages