Chapter 5 Problem Solving

280

Problems with Trays 2, 3, and the Optional 2 x 500-sheet Input Tray (Trays 4 and 5)

Situation

Solution

 

 

General operation

For general paper operation information, see Chapter 2,

problems.

Printing Tasks.

 

 

Paper jams and paper

! See Clearing Trays 2 and 3 or Clearing the Optional

feeding problems.

2 x 500-sheet Input Trays (4 and 5) earlier in this Chapter.

 

! Ensure that paper specifications are within recommended

 

range (page 390).

 

! Make sure the paper guides are adjusted properly and are

 

not skewed (page 93).

 

! Perform preventive maintenance if requested by the

 

printer.

Cannot access Trays 2, 3, or the Optional

2x 500-sheet Input Tray (Trays 4 and 5).

!The appropriate paper size and type must be selected from the software application for the paper size loaded.

!Adjust the tray correctly for the paper size loaded. Check the Paper Handling Menu for correct type of paper available (page 427).

Correcting Output Quality Problems