Chapter 5 Problem Solving

285

Problems with the Optional 5-bin Mailbox with Stapler (continued)

Situation

Solution

 

 

General repeated

! Check to see that the job to be stapled is less than 2 mm

stapler jam problems.

thick.

 

! Stapler may have some trapped staple wires that are

 

obstructing the magazine. Remove loose staples and

 

paper dust from the inside of the stapler (page 222).

Printer does not recognize the 5-bin Mailbox with Stapler.

!Make sure that the 5-bin Mailbox with Stapler has been configured in the printer driver. See page 62 for more information on accessing the printer driver.

!Make sure that the cable from the 5-bin Mailbox with Stapler is plugged into the printer C-link connector. If not, turn the printer off and plug the cable into the C-link connector, then turn the printer back on. See page 292 for cabling configurations.

!Make sure that all bins are properly installed.

!If the printer still does not recognize the 5-bin Mailbox with Stapler, contact your dealer or authorized HP service provider.

Correcting Output Quality Problems