Chapter 5 Problem Solving

269

Print Job Does Not Print (continued)

SituationSolution

Data from a previous print job is still in the printer’s buffer.

!Make sure that you are using the correct printer driver.

!Complex print job may still be processing.

!Make sure the printer is online. Make sure control panel reads processing job.

!Open the top cover. Pull out the toner cartridge and check for paper. Reseat the toner cartridge.

!Open trays 2 and 3. Make sure that the appropriate paper is inserted. (For more information on paper specifications, see page 392.) Close the trays.

Last page did not print and the Data light is on.

!Make sure that you are using the correct printer driver.

!Complex print job may still be processing.

!Make sure the printer is online. Make sure the control panel reads PROCESSING JOB.

!Open the top cover. Pull out the toner cartridge and check for paper. Reseat the toner cartridge.

!Open trays 2 and 3. Make sure that the appropriate paper is inserted. (For more information on paper specifications, see page 392.) Close the trays.

Correcting Output Quality Problems