Chapter 5 Problem Solving

266

Printer Cannot Print Configuration Page

SituationSolution

Correct size of paper is not loaded.

Check paper trays to be sure the correct sizes are loaded (Letter or A4). Also, check that guides are set correctly.

Toner cartridge sealing

Remove sealing tape from toner cartridge. See the printer’s

tape is not removed.

getting started guide or the installation guide that came with

 

the toner cartridge.

Paper tray is out of paper.

Load paper, see instructions starting on page 89.

A printer cover is open.

Firmly close the printer top cover and all doors (left, front,

 

and right).

 

 

Paper is jammed in the

Check for paper jams, see instructions starting on page 202.

printer.

 

 

 

Messages appear in the

See Understanding Printer Messages starting on page 226.

display.

 

 

 

Correcting Output Quality Problems

Page 266
Image 266
HP and 8150 MFP manual Problem Solving 266 Printer Cannot Print Configuration