Chapter 5 Problem Solving

267

Software, Computer, and Printer Interface Problems

Print Job Does Not Print

SituationSolution

Printer is off or not connected to an active power source.

Make sure the printer is on and that all power cables are firmly plugged into both the printer components and an active power source.

Printer is offline.

Press GO to put the printer online. The printer control panel

 

should display READY and the Ready light should be lit.

 

 

Port is configured and

! Make sure the print job is being sent to the correct port

working properly.

(LPT1 or network printer port, for example).

 

! Connect another printer to current port and print.

Correcting Output Quality Problems

Page 267
Image 267
HP and 8150 MFP manual Software, Computer, and Printer Interface Problems, Problem Solving 267, Print Job Does Not Print