Chapter 5 Problem Solving

272

Printing is Incomplete or Incorrect (continued)

SituationSolution

Garbled pages print, there are overprints, or only a portion of a page prints.

!Make sure that your software application is configured for the correct printer.

!Replace the printer interface (I/O) cable with a cable you know works to see if the cable is defective.

!Your parallel printer cable might be defective. Use a high-quality cable; see page 48 for an HP cable part number.

!Set the PERSONALITY item in the Configuration Menu to AUTO (page 446). The printer may have been set to PCL and a PS job was sent to the printer, or vice versa.

!Data sent to the printer may be corrupt. Try sending another file to see if it prints.

The job was not

! Turn the printer off. Make sure that the duplexer is properly

duplexed.

installed. Turn the printer on.

 

! Make sure that you are using the correct paper size

 

(page 396).

 

! Make sure that you are following the guidelines for printing

 

on both sides of the paper (see 118).

Correcting Output Quality Problems

Page 272
Image 272
HP and 8150 MFP manual Problem Solving 272 Printing is Incomplete or Incorrect