Jams and paper-feed issues

What do you want to do?

Clear a paper jam

Use an HP online troubleshooting wizard

Instructions for clearing the jam in the printer or in the automatic document feeder and resolving issues with paper or the paper feed.

NOTE: The HP online troubleshooting wizards may not be available in all languages.

Read general instructions in the Help for clearing paper jams

Paper jams can occur in several locations inside the printer.

CAUTION: To prevent possible damage to the printhead, clear paper jams as soon as possible.

To clear an internal paper jam

CAUTION: Avoid pulling jammed paper from the front of the printer. Instead follow the steps below to clear the jam. Pulling out jammed paper from the front of the printer might cause the paper to tear and leave torn pieces inside the printer; this could result in more jams later.

1.Press the (Power button) to turn the printer off.

2.Open the ink cartridge access door.

3.Check the paper path inside the printer.

a. Lift the handle of the paper path cover and remove the cover.

ENWW

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HP 5740, 5742, 5745 manual Jams and paper-feed issues, Clear a paper jam, To clear an internal paper jam

5742, 5740, 5745 specifications

The HP 5745 and HP 5742 are multifunctional printers that cater to home and small office environments, combining reliability, efficiency, and advanced printing technology. Both models are equipped to handle a variety of tasks including printing, scanning, copying, and faxing, making them ideal choices for users looking to streamline their workflow in a compact form factor.

One of the standout features of the HP 5745 and 5742 is their impressive print quality. With a resolution of up to 4800 x 1200 optimized dpi, these printers produce crisp text and vibrant color images, suitable for both professional documents and creative projects. The technology behind this high-quality output includes HP’s Inkjet Precision technology, which ensures precise droplet placement for consistent results.

Speed is another notable characteristic of these models, with both capable of printing up to 15 pages per minute (ppm) in black and white and approximately 11 ppm in color. This efficiency is enhanced by the printers’ automatic duplex printing capabilities, allowing users to print on both sides of the paper without manual intervention, thereby saving time and reducing paper usage.

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The HP 5745 and 5742 are designed with user convenience in mind. A 2.65-inch color touchscreen offers an intuitive interface for easy navigation of menus and functions. Their compact design ensures they fit well in various spaces, while their relatively low operating noise levels make them suitable for quiet office environments.

Both models utilize HP's high-capacity ink cartridges, providing cost-efficiency and high yield outputs. The availability of XL cartridges means less frequent replacements and lower cost per page, a crucial factor for budget-conscious users.

In summary, the HP 5745 and 5742 multifunction printers offer a balanced combination of print quality, speed, and advanced connectivity options. Whether used in a busy home office or a small business setting, these printers are designed to meet a range of printing needs while ensuring user-friendly operation and efficiency.