The "Fax Hardware Test" failed

●

Turn the printer off by pressing

(Power button) located on the printer control panel and then

unplug the power cord from the back of the printer. After a few seconds, plug the power cord in again, and then turn the power on. Run the test again. If the test fails again, continue reviewing the troubleshooting information in this section.

●Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be a problem.

●If you are running the test from the Fax Setup Wizard (Windows) or HP Utility (OS X), make sure the printer is not busy completing another task, such as receiving a fax or making a copy. Check the display for a message indicating that the printer is busy. If it is busy, wait until it is finished and in the idle state before running the test.

●Make sure you use the phone cord that came with the printer. If you do not use the supplied phone cord to connect from the telephone wall jack to the printer, you might not be able to send or receive faxes. After you plug in the phone cord that came with the printer, run the fax test again.

●If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack.

After you resolve any problems found, run the fax test again to make sure it passes and the printer is ready for faxing. If the Fax Hardware Test continues to fail and you experience problems faxing, contact HP support. Go to www.hp.com/support. This website provides information and utilities that can help you correct many common printer problems. If prompted, select your country/region, and then click All HP Contacts for information on calling for technical support.

The "Fax Connected to Active Telephone Wall Jack" test failed

●Check the connection between the telephone wall jack and the printer to make sure the phone cord is secure.

●Make sure you use the phone cord that came with the printer. If you do not use the supplied phone cord to connect from the telephone wall jack to the printer, you might not be able to send or receive faxes. After you plug in the phone cord that came with the printer, run the fax test again.

●Make sure you have correctly connected the printer to the telephone wall jack. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer.

Learn more about fax setup and test, click here to go online for more information.

●If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack.

●Try connecting a working phone and phone cord to the telephone wall jack that you are using for the printer and check for a dial tone. If you do not hear a dial tone, contact your telephone company and have them check the line.

●Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be a problem.

ENWW

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HP 5740, 5742, 5745 manual Fax Hardware Test failed, Fax Connected to Active Telephone Wall Jack test failed
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5742, 5740, 5745 specifications

The HP 5745 and HP 5742 are multifunctional printers that cater to home and small office environments, combining reliability, efficiency, and advanced printing technology. Both models are equipped to handle a variety of tasks including printing, scanning, copying, and faxing, making them ideal choices for users looking to streamline their workflow in a compact form factor.

One of the standout features of the HP 5745 and 5742 is their impressive print quality. With a resolution of up to 4800 x 1200 optimized dpi, these printers produce crisp text and vibrant color images, suitable for both professional documents and creative projects. The technology behind this high-quality output includes HP’s Inkjet Precision technology, which ensures precise droplet placement for consistent results.

Speed is another notable characteristic of these models, with both capable of printing up to 15 pages per minute (ppm) in black and white and approximately 11 ppm in color. This efficiency is enhanced by the printers’ automatic duplex printing capabilities, allowing users to print on both sides of the paper without manual intervention, thereby saving time and reducing paper usage.

Connectivity options are expansive, with both models supporting Wi-Fi Direct, allowing for easy network-less printing from mobile devices. They also feature mobile printing solutions like HP Smart App, Apple AirPrint, and Google Cloud Print, which facilitate seamless integration with smartphones and tablets. Additionally, a USB interface provides straightforward connectivity for users who prefer direct connections.

The HP 5745 and 5742 are designed with user convenience in mind. A 2.65-inch color touchscreen offers an intuitive interface for easy navigation of menus and functions. Their compact design ensures they fit well in various spaces, while their relatively low operating noise levels make them suitable for quiet office environments.

Both models utilize HP's high-capacity ink cartridges, providing cost-efficiency and high yield outputs. The availability of XL cartridges means less frequent replacements and lower cost per page, a crucial factor for budget-conscious users.

In summary, the HP 5745 and 5742 multifunction printers offer a balanced combination of print quality, speed, and advanced connectivity options. Whether used in a busy home office or a small business setting, these printers are designed to meet a range of printing needs while ensuring user-friendly operation and efficiency.
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