●Make sure you used the phone cord supplied in the box with the printer to connect to the telephone wall jack. One end of the phone cord should be connected to the port labeled 1-LINE on the back of the printer and the other end to your telephone wall jack, as shown in the illustration.

1Telephone wall jack

2Use the phone cord supplied in the box with the printer to connect to the "1-LINE" port

If the phone cord that came with the printer is not long enough, you can use a longer 2-wire phone cord to extend the length. You can purchase the cord at an electronics store that carries phone accessories.

●Try connecting a working phone and phone cord to the telephone wall jack that you are using for the printer and check for a dial tone. If you do not hear a dial tone, call your local telephone company for service.

●Other equipment, which uses the same phone line as the printer, might be in use. For example, you cannot use the printer for faxing if an extension phone is off the hook, or if you are using a computer dial-up modem to send an email or access the Internet.

●Check to see if another process has caused an error. Check the display or your computer for an error message providing information about the problem and how to solve it. If there is an error, the printer cannot send or receive a fax until the error condition is resolved.

●The phone line connection might be noisy. Phone lines with poor sound quality (noise) can cause faxing problems. Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise, turn Error Correction Mode (ECM) off and try faxing again. For information about changing ECM, see Send a fax in Error Correction Mode on page 51. If the problem persists, contact your telephone company.

●If you are using a digital subscriber line (DSL) service, make sure that you have a DSL filter connected or you cannot fax successfully. Click here to go online for more information.

●Make sure the printer is not connected to a telephone wall jack that is set up for digital phones. To check if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone. If you do not hear a normal sounding dial tone, it might be a phone line set up for digital phones.

●If you are using either a private branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure the printer is connected to the correct port and the terminal adapter is set to the correct switch type for your country/region, if possible. Click here to go online for more information.

116 Chapter 9 Solve a problem

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5742, 5740, 5745 specifications

The HP 5745 and HP 5742 are multifunctional printers that cater to home and small office environments, combining reliability, efficiency, and advanced printing technology. Both models are equipped to handle a variety of tasks including printing, scanning, copying, and faxing, making them ideal choices for users looking to streamline their workflow in a compact form factor.

One of the standout features of the HP 5745 and 5742 is their impressive print quality. With a resolution of up to 4800 x 1200 optimized dpi, these printers produce crisp text and vibrant color images, suitable for both professional documents and creative projects. The technology behind this high-quality output includes HP’s Inkjet Precision technology, which ensures precise droplet placement for consistent results.

Speed is another notable characteristic of these models, with both capable of printing up to 15 pages per minute (ppm) in black and white and approximately 11 ppm in color. This efficiency is enhanced by the printers’ automatic duplex printing capabilities, allowing users to print on both sides of the paper without manual intervention, thereby saving time and reducing paper usage.

Connectivity options are expansive, with both models supporting Wi-Fi Direct, allowing for easy network-less printing from mobile devices. They also feature mobile printing solutions like HP Smart App, Apple AirPrint, and Google Cloud Print, which facilitate seamless integration with smartphones and tablets. Additionally, a USB interface provides straightforward connectivity for users who prefer direct connections.

The HP 5745 and 5742 are designed with user convenience in mind. A 2.65-inch color touchscreen offers an intuitive interface for easy navigation of menus and functions. Their compact design ensures they fit well in various spaces, while their relatively low operating noise levels make them suitable for quiet office environments.

Both models utilize HP's high-capacity ink cartridges, providing cost-efficiency and high yield outputs. The availability of XL cartridges means less frequent replacements and lower cost per page, a crucial factor for budget-conscious users.

In summary, the HP 5745 and 5742 multifunction printers offer a balanced combination of print quality, speed, and advanced connectivity options. Whether used in a busy home office or a small business setting, these printers are designed to meet a range of printing needs while ensuring user-friendly operation and efficiency.
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