Jenn-Air JES9800, JES9900 Troubleshooting, Oven Door, To Remove, To Replace, Nothing will operate

Models: JES9800 JES9900

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Oven Door

Oven Door

For normal range use, it is not suggested to remove the oven door. However, if removal is necessary, make sure the oven is off and cool. Then, follow these instructions. The oven door is heavy.

To Remove:

1.Open oven door to the first stop position (opened about 4" [10.0 cm]).

2.Grasp door at each side. Do not use the door handle to lift door.

3.Lift up evenly until door clears hinge arms.

To Replace:

1.Grasp door at each side.

2.Align slots in the door with the hinge arms on the range.

3.Slide the door down onto the hinge arms until the door is completely seated on the hinges. Push down on the top corners of the door to completely seat door on hinges. Door should not appear crooked.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Cooktop will not operate

Is the control knob set correctly? Push in knob before turning to a setting.

Oven will not operate

Is the electronic oven control set correctly? See “Electronic Oven Control” section.

Has a delay start been set? See “More Options” section.

On some models, is the Control Lock set? See “Locking the Oven Control and Oven Door” section.

On some models, is the Sabbath Mode set? See “Sabbath Mode” in the “Setup” section.

Excessive heat around cookware on cooktop

Is the cookware the proper size? Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.

Hot surface indicator light stays on

Does the hot surface indicator light stay on after controls have been turned off? See “Hot Surface Indicator Light” in “Cooktop Controls” section.

Cooktop cooking results not what expected

Is the proper cookware being used? See “Cookware” section.

Is the control knob set to the proper heat level? See “Cooktop Use” section.

Is the range level? Level the range. See the Installation Instructions.

Oven door will not open

Has a self-cleaning cycle been started? The oven door is locked during a self-cleaning cycle. See “Self-Cleaning Cycle” section.

Is the oven control and oven door lock set? See “Locking the Oven Control and Oven Door” section.

Oven temperature too high or too low

Does the oven temperature calibration need adjustment? See “Temp Adjust” in the “Setup” section.

Display shows messages

Is the display showing “FAULT DETECTED?” A fault has been detected. Follow the displayed directions “PRESS ENTER TO TRY AGAIN” or “DISABLE POWER TO CLEAR.” If the fault does not clear, reappears, or “FEATURE NOT AVAILABLE” is displayed, call for assistance or service.

Is “SAB” flashing?

Oven is in Sabbath Mode. To cancel, press and hold the SETUP pad for 5 seconds.

Self-Cleaning cycle will not operate

Is the oven door open? The display will show “close door.” Close the oven door all the way.

Has the function been entered? See “Self-Cleaning Cycle” section.

On some models, has a delay start Self-Cleaning cycle been set? See “Self-Cleaning Cycle” section.

Has a delay start been set? See “More Options” section.

Is the control in Sabbath Mode? See “Sabbath Mode” in the “Setup” section.

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Jenn-Air JES9800 manual Troubleshooting, Oven Door, To Remove, To Replace, Nothing will operate, Cooktop will not operate