Cooktop Scraper
(ceramic glass models)
Order Part Number WA906B
Stainless Steel Cleaner and Polish
(stainless steel models)
Order Part Number 31462
All-Purpose Appliance Cleaner
Order Part Number 31682
Wok
Order Part Number AO142
Drying Rack
Order Part Number DRYINGRACK
Magnetic Door Spacer
Order Part Number
In Canada
If the problem is not due to one of the items listed in the “Troubleshooting” section…
Call the dealer from whom your appliance was purchased, or call
If the dealer or service company cannot resolve your problem, write to:
Customer eXperience Centre
1901 Minnesota Court
Mississauga, ON L5N 3A7
Web address: www.jennair.ca
Or call:
NOTE: When writing or calling about a service problem, please include the following information:
1.Your name, address and daytime telephone number.
2.Appliance model number and serial number.
3.Name and address of your dealer or servicer.
4.A clear description of the problem you are having.
5.Proof of purchase (sales receipt).
User’s guides, service manuals and parts information are available from
JENN-AIR® COOKING APPLIANCE WARRANTY
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product,
SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTS
In the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructions attached to or furnished with the product,
■ | Electric element | ■ | Electronic controls |
■ Touch Pad and microprocessor | ■ | Magnetron tube | |
■ | Glass ceramic cooktop: if due to thermal breakage | ■ | Sealed gas burners |
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1.Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
2.Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.
3.Repairs when your major appliance is used for other than normal,
4.Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by
5.Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to
6.Any food loss due to refrigerator or freezer product failures.
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