Ink cartridge issues

First try removing and reinserting the ink cartridges. Make sure the cartridges are in the correct slots. If this does not work, clean the cartridge contacts. If your problem is still not resolved, see Replace the cartridges on page 74 for more information.

To clean cartridge contacts

CAUTION: The cleaning procedure should take only a few minutes. Make sure that the ink cartridges are reinstalled in the product as soon as possible. It is not recommended to leave the ink cartridges outside of the product longer than 30 minutes. This could result in damage to the ink cartridges.

1.Check that power is on.

2.Open the cartridge access door.

3.Remove the cartridge indicated in the error message.

4.Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink cartridge. The electrical contacts are the small gold-colored dots on the ink cartridge.

Feature

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Description

Electrical contacts

5.Wipe only the contacts with a damp lint-free cloth.

CAUTION: Be careful to touch only the contacts, and do not smear any of the ink or other debris elsewhere on the cartridge.

6.On the inside of the printer, locate the contacts in the print carriage. The contacts look like a set of gold-colored bumps positioned to meet the contacts on the ink cartridge.

7.Use a dry swab or lint-free cloth to wipe the contacts.

8.Reinstall the ink cartridge.

98 Chapter 9 Solve a problem

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HP 5745, 5740, 5742 manual Ink cartridge issues, To clean cartridge contacts

5742, 5740, 5745 specifications

The HP 5745 and HP 5742 are multifunctional printers that cater to home and small office environments, combining reliability, efficiency, and advanced printing technology. Both models are equipped to handle a variety of tasks including printing, scanning, copying, and faxing, making them ideal choices for users looking to streamline their workflow in a compact form factor.

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The HP 5745 and 5742 are designed with user convenience in mind. A 2.65-inch color touchscreen offers an intuitive interface for easy navigation of menus and functions. Their compact design ensures they fit well in various spaces, while their relatively low operating noise levels make them suitable for quiet office environments.

Both models utilize HP's high-capacity ink cartridges, providing cost-efficiency and high yield outputs. The availability of XL cartridges means less frequent replacements and lower cost per page, a crucial factor for budget-conscious users.

In summary, the HP 5745 and 5742 multifunction printers offer a balanced combination of print quality, speed, and advanced connectivity options. Whether used in a busy home office or a small business setting, these printers are designed to meet a range of printing needs while ensuring user-friendly operation and efficiency.