Other Information

Troubleshooting

Before requesting service, check the adjustments, operations, etc.

 

Symptom

Possible Problem

Solutions

 

 

 

 

 

 

Picture is disturbed.

• Is a connected component set directly in front

• Leave some space between the display and

 

Sound is noisy.

or at the side of the monitor?

connected components.

 

Remote control unit operates erroneously.

 

 

 

 

 

 

 

 

 

The remote control does not work.

• Remote control batteries may be dead.

• Replace both batteries with new ones.

 

 

• Remote may be in wrong mode.

• Press component button for desired component.

 

 

 

 

 

 

Monitor’s power does not turn on when the

• Is the monitor’s power cord plugged into a

• Plug the monitor’s power cord into a power

 

remote control’s power button is pressed.

power outlet?

outlet.

 

 

 

 

 

 

 

• Are all the monitor’s indicators off?

• Press the power button on the monitor to turn

 

 

 

on the power.

 

 

 

 

 

 

Monitor does not operate when the remote

• Is the remote control pointed at the monitor,

• Point the remote control at the monitor’s

 

control’s buttons are pressed.

or is there an obstacle between the remote

remote control sensor when pressing buttons,

 

 

control and the monitor?

or remove the obstacle.

 

 

 

 

 

 

 

• Is direct sunlight or strong artificial light

• Eliminate the light by closing curtains, pointing

 

 

shining on the monitor’s remote control

the light in a different direction, etc.

 

 

sensor?

 

 

 

 

 

 

 

 

 

• Remote control batteries may be dead.

• Replace both batteries with new ones.

 

 

 

 

 

 

No sound or picture is produced.

• Is the monitor’s power cord plugged into a

• Plug the monitor’s power cord into a power

 

 

power outlet?

outlet.

 

 

 

 

 

 

 

• Is the source video connected and on?

• Make sure source video (VCR, DVD, DTC) is

 

 

 

connected and turned on.

 

 

 

 

 

 

Picture appears but no sound is produced.

• Is the volume set at the minimum?

• Increase the volume.

 

 

 

 

 

 

 

• Is the mute mode set?

• Press the remote control’s mute button.

 

 

 

 

 

 

 

• Are the speakers properly connected?

• Connect the speakers properly.

 

 

 

 

 

 

Tint is poor or colors are weak.

• Are the tint and colors properly adjusted?

• Adjust the tint and color (under PICTURE).

 

 

 

• Return to factory reset.

 

 

 

 

 

 

Nothing appears on screen.

• Is the computer’s power turned on?

• Turn on the computer’s power.

 

 

 

 

 

 

 

• Is a video source connected?

• Connect video source to the monitor.

 

 

 

 

 

 

 

• Is the power manager function in the

• Operate the computer (move the mouse, etc.).

 

 

STANDBY or OFF mode?

 

 

 

 

 

 

 

 

Part of picture is cut off or picture is

• Is the picture position adjusted correctly?

• Adjust the picture from the SCREEN menu.

 

not centered.

 

 

 

 

 

 

 

 

 

Image is too large or too small.

• Is the screen size adjusted correctly?

• Press the WIDE/AUTO WIDE button on the

 

 

 

remote control and adjust properly.

 

 

 

 

 

 

Picture is unstable.

• Is the computer set at the correct resolution?

• Set to the proper resolution.

 

 

 

 

 

 

 

• Is the HD receiver set to the correct mode?

• Set HD receiver to the correct mode (page 29).

 

 

 

 

 

 

 

 

 

 

Chapter 7

49

Page 51
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RCA PHD50300 manual Troubleshooting, Symptom Possible Problem Solutions

PHD50300 specifications

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