RCA RTD215 user manual Additional Information, Troubleshooting, Problem, Solution

RTD215 EN 6/2/07 3:36 PM Page 30

Additional Information

Troubleshooting

EN	Problem	Solution		Problem	Solution
	The unit	•	Make sure it is plugged in.	No surround	• Check the speaker
	does not	•	Press the ON•OFF button	sound.	configuration in the Setup
	switch on.		on the remote control or the		menu (See Positioning speaker
			ON/STANDBY button on the front		on pages 4-5 or Speaker Setup
			of the unit.		on page 20).
	The device	•	The device switches off	I can’t find	• Make sure the filename is
	switches off		automatically when it is in STOP	my file in	valid (see page 24 and 25).
	spontane-		mode for more than 30 minutes	the
	ously.		without any user intervention.	WMA/mp3/
			Switch it on again.	jpeg listing.
		•	It might be impossible to
			read the disc.	The remote	• Check that batteries are
		• Insert the disc with the printed		control does	inserted or change them.
			side facing up.	not work or	• Aim the remote control at the
		• Check that the disc can actually		works only	unit. The infrared beam must
			be played by this device	intermittently	not be blocked or interrupted.
			(see page 24).		• Check that the remote control
		• Check that the disc’s regional			is configured to control the
			code matches the unit’s regional		device you are trying to
			code. This unit’s regional code is 1.		operate with it.
		•	Clean the disc.
				The subtitles	• Check that the DVD disc
		• Check you have switched on		do not	provides subtitles.
	There is no		the TV set.	appear.	• Refer to the section on how to
	picture.	•	Check the connections (see pages		display subtitles (see page 11).
			2, 20 and Quick Start Guide).
		•	Select the AV input assigned to
			the unit on the TV.	The disc	• The disc menu language has
				menu	not been set up (see page 21).
		• Check the connections (see pages		language is	• The language of your choice
	The picture		2 and 20 and Quick Start Guide).	not the	is not available on the disc
	is of poor			correct one.	(see page 21).
	quality
	(with snow			You have	• Use the super password: 9688.
	or lines).			forgotten
		• Check the connections (see		your
	There is no		page 2 and 3).	password
	sound or	•	Make sure the speakers are	(Parental
	the sound		connected.	control).
	is of poor	•	Make sure the MUTE function
	quality.		is not on.

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