WARRANTY

Regency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects each unit thoroughly before it leaves our door. FPI Fireplace Products International Ltd. is pleased to extend this limited lifetime warranty to the original purchaser of a Regency Product. This warranty is not transferable.

The Warranty: Lifetime

Covered under the agreement are the following components:

Firebox, ceramic baffle, vermiculite baffle, steel baffles (H2100), convector airmate, castings, ashdrawer, glass (thermal breakage), gold plating (against defective manufacture), airtubes (against warpage) and door handles.

The above will be covered for parts and subsidized labour for the first five years and parts only thereafter with the exception of the fireboxes (see below).

FPI is not liable for freight or labor on any wood burning appliance replaced in field.

Electrical components such as blowers, switches and thermodisc's are covered for two years parts and one year subsidized labour* from date of purchase.

Repair/replacement parts purchased by the consumer from FPI after the original coverage has expired on the unit will carry a 90 day warranty, valid with a receipt only. Any item shown to be defective will be repaired or replaced at our discretion. No labor coverage is included with these parts.

Conditions:

Any part or parts of this unit which in our judgement show evidence of such defects will be repaired or replaced at FPI's option, through an accredited distribu- tor or agent provided that the defective part be returned to the distributor or agent Transportation Prepaid, if requested.

It is the general practice of FPI to charge for larger, higher priced replacement parts and issue credit once the replaced component has been returned to FPI and evaluated for manufacturer defect.

The authorized selling dealer is responsible for all in-field service work carried out on your Regency product. FPI will not be liable for results or costs of workmanship from unauthorized service persons or dealers.

At all times FPI reserves the right to inspect product in the field which is claimed to be defective.

All claims must be submitted to FPI by authorized selling dealers. It is essential that all submitted claims provide all of the necessary information including customer name, purchase date, serial #, type of unit, problem, and part or parts requested, without this information the warranty will be invalid.

Exclusions:

This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing, fi rebrick or trim. It does not cover installation and operational related problems such as over-firing, use of corrosive driftwood, downdrafts or spillage caused by environmental conditions, nearby trees, buildings, hilltops, mountains, inadequate venting or ventilation, excessive offsets, negative air pressures caused by mechanical systems such as furnaces, fans, clothes dryers etc.

At no time will FPI be liable for any consequential damages which exceed the purchase price of the unit. FPI has no obligation to enhance or modify any unit once manufactured. ie. as products evolve, field modifications or upgrades will not be performed.

FPI will not be liable for travel costs for service work.

Installation and environmental problems are not the responsibility of the manufacturer and therefore are not covered under the terms of this warranty policy.

Any unit which shows signs of neglect or misuse is not covered under the terms of this warranty policy.

The warranty will not extend to any part which has been tampered with or altered in any way, or in our judgment has been subject to misuse.

Freight damage to stoves and replacement parts is not covered by warranty and is subject to a claim against the freight carrier by the dealer.

FPI will not be liable for acts of God, or acts of terrorism, which cause malfunction of the appliance.

Performance problems due to operator error will not be covered by this warranty policy.

Products made or provided by other manufacturers and used in conjunction with the operation of this appliance without prior authorization from FPI, may nullify your warranty on this product.

* Subsidy according to job scale as predetermined by FPI.

Regency Wood Insert & Hearth Heater

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Regency I3100L, H2100 installation manual Warranty Lifetime
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H2100, I3100L specifications

The Regency H2100 and I3100L are two innovative and efficient heating solutions that cater to the evolving needs of modern homes. Known for their quality craftsmanship and advanced technology, these products have become favorable choices among homeowners seeking both aesthetics and functionality.

The Regency H2100 is a gas fireplace insert designed specifically to be installed within an existing fireplace. It features a sleek and contemporary design that enhances the ambiance of any room while providing effective heating. One of the main highlights of the H2100 model is its high efficiency rating, often exceeding 70%. This efficiency translates to reduced energy costs and a minimal environmental footprint. Equipped with a powerful heating capacity, the H2100 can effectively warm spaces up to 1,500 square feet, ensuring comfort during the coldest months.

Key technologies integrated into the H2100 include a direct vent system that allows for safe and efficient exhaust of combustion gases, promoting clean indoor air quality. Additionally, the unit features adjustable flame settings and an easy-to-use remote control, allowing for customized heating options to meet individual preferences. The H2100 also includes a variety of aesthetic options, such as different media choices, decorative surrounds, and glass doors, making it suitable for diverse interior designs.

On the other hand, the Regency I3100L is a wood-burning insert designed for homeowners who appreciate traditional heating methods. This model boasts a large firebox that can accommodate larger logs, providing extended burn times and minimal need for refueling. With an impressive efficiency rating, the I3100L minimizes wood consumption while maximizing heat output.

One of the standout characteristics of the I3100L is its large viewing glass, offering an unobstructed view of the fire, creating an inviting atmosphere. The insert features secondary combustion technology, which ensures that smoke and emissions are significantly reduced, promoting environmental friendliness. With its classic cast iron construction, durability is another crucial feature, ensuring that the insert will withstand the test of time while providing consistent warmth.

In conclusion, both the Regency H2100 and I3100L present unique heating solutions tailored to different preferences and lifestyles. With their advanced features, energy efficiency, and customizable designs, these models stand out in the market, offering homeowners the perfect blend of comfort, style, and sustainability in their heating solutions. Whether one prefers the convenience of gas or the charm of wood-burning, Regency has positioned itself as a leader in innovative heating technology.
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