operational checklist

COMPLAINT

CAUSE

REMEDY

USER

SERVICE AGENT

 

 

 

Thermostat set too low.

Set thermostat dial to a higher

 

 

temperature

 

 

 

 

*Water not hot enough

Upper and/or lower temperature

 

Check continuity and resistance (Ohms)

 

Call service agent

of upper and lower temperature probes.

 

probe out of calibration.

 

 

Replace probes if out of specification.

 

 

 

 

Thermostat set too low.

Set thermostat dial to a higher

 

 

temperature

 

 

 

 

 

Upper and/or lower temperature

 

Check continuity and resistance (Ohms)

 

Call service agent

of upper and lower temperature probes.

*Insufficient hot water

probe out of calibration.

 

Replace probes if out of specification.

*See WATER TEMPERATURE

 

 

Main manual gas shutoff valve

Open main manual gas shutoff

 

CONTROL WARNING (on page

 

partially closed.

valve to fullest extent.

 

12).

 

Heater too small for demand.

Space usage to give heater time

 

 

 

 

to restore water temperature.

 

 

 

 

 

Heater recovery is slower.

Call service agent

Check gas input. If incorrect, adjust gas

 

pressure or replace burner orifices.

 

 

 

Water temperature too hot.

Thermostat set too high.

Set thermostat to a lower setting.

 

Heater makes sounds: sizzling.

Condensation on outside of

 

 

tank, normal.

 

 

 

 

 

 

Sediment accumulation on

Drain a quantity of water through

 

Rumbling.

drain valve. If rumbling persists,

Delime heater.

bottom of tank.

 

call a service agent.

 

 

 

 

Ticking or metallic sounds.

Expansion and contraction -

 

 

normal.

 

 

 

 

 

 

Air chambers in piping have

Drain piping system and refill.

 

Pounding.

Heater must be off while this is

 

become waterlogged.

 

 

being done.

 

 

 

 

 

Too much primary air.

Call service agent.

 

Combustion noises.

Overfired heater; Incorrect

 

 

burners or orifice for type of gas

Call service agent.

Check and correct as necessary.

 

 

used.

 

 

 

Drain valve not closed tightly.

If drain valve cannot be closed

 

 

tightly, replace.

 

 

 

 

 

Possible condensation if tank

Increase tank temperature

 

 

setting (have service agent add

 

 

is undersized or stored water is

 

Water leaks.

a mixing valve if setting will be

 

below 110 degrees.

 

 

above 120 degrees).

 

 

 

 

 

If leakage source cannot be

Shut off gas supply to heater

Repair or in case of suspected tank

 

corrected or identified, call

and close cold water inlet valve

leakage, be certain to confirm before

 

service agent.

to heater.

replacing heater.

 

 

Shut off gas supply to heater

Check for sooted flue passage.

 

Heater is over fired

Check for obstructed vent line.

 

and call a service agent.

Gas odors.

 

Check backdraft or lack of draft

 

 

 

Possible gas leaks.

Shut off gas supply to heater

 

 

and call gas company at once

 

 

 

 

33

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Reliance Water Heaters D85500PE, D85500NE Operational checklist, Complaint Cause Remedy User Service Agent
Page 32 Page 34

D85500PE, D85500NE specifications

Reliance Water Heaters offers a diverse range of high-performance water heaters, with the D85500NE and D85500PE models standing out for their exceptional features and innovative technologies. Designed to meet the needs of modern households, these water heaters are engineered for efficiency, reliability, and ease of use.

The D85500NE is a natural gas water heater that boasts a 50-gallon capacity, making it an excellent choice for medium to large households. One of its main features is the Energy Factor (EF) rating, which ensures efficient operation and reduces energy costs. With a recovery rate of approximately 41 gallons per hour, it's capable of delivering a steady supply of hot water without delays, ensuring that families can enjoy uninterrupted use during peak demands.

The D85500PE model, on the other hand, operates using propane, catering to households with propane systems. Like its natural gas counterpart, the D85500PE also has a 50-gallon capacity and delivers a comparable recovery rate. Both models feature a glass-lined tank, providing corrosion resistance and extending the lifespan of the water heater. This protective lining is crucial for maintaining water quality and ensuring durability over time.

In terms of technology, both the D85500NE and D85500PE are equipped with advanced thermostat and burner systems that allow for precise temperature control. The integrated piezo ignition allows for easy start-up, enabling users to ignite the burner with a simple push of a button. Additionally, the water heaters are designed with safety features such as a pressure relief valve, which prevents excessive pressure build-up.

Another notable characteristic of these models is their user-friendly accessibility. Maintenance access is made simple with installation features that enable straightforward servicing and repairs. The compact design of the units also allows for versatile installation options, whether in a basement, garage, or utility closet.

Finally, both the D85500NE and D85500PE are backed by a solid warranty, providing peace of mind for consumers. With their combination of efficiency, reliability, and advanced features, these water heaters from Reliance Water Heaters are an outstanding choice for anyone looking to enhance their home’s hot water system.
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