Troubleshooting
If there is a problem, try the following suggestions. If the problem cannot be solved, contact your equipment supplier or ResMed. Do not attempt to open the device.
Problem/Possible CauseSolution
No display
Power is not connected. | Ensure the power cable is connected and the power |
| switch (if available) is on. |
Insufficient air delivered from S8 Series II device
Ramp or settling time is in use. | Wait for air pressure to build up or change ramp or |
| settling time. |
Air filter is dirty. | Replace air filter. |
Air tubing is kinked or | Straighten or replace tubing. |
punctured. |
|
Air tubing not connected | Check air tubing. |
properly. |
|
Mask and headgear not | Adjust position of mask and headgear. |
positioned correctly. |
|
Cap(s) missing from access | Replace cap(s). |
port on mask. |
|
Pressure required for | See your clinician to adjust the pressure. |
treatment may have changed. |
|
Device does not start when you breathe into the mask although your clinician has enabled SmartStart.
Power cord not connected | Connect power cord firmly at both ends. |
properly. |
|
Power outlet may be faulty. | Try another power outlet. |
Leak Alert has been enabled | Contact your clinician. |
by your clinician; SmartStart |
|
automatically disabled. |
|
Use of a ResMed Full Face | SmartStart does not work with a |
mask. | |
| pressure on exhalation. |
Breath not deep enough to | Take a deep breath in and out through the mask. |
trigger SmartStart. |
|
Excessive leak. | Adjust position of mask and headgear. |
| Replace caps if missing from ports on mask. |
| Air tubing may not be connected properly. Connect firmly |
| at both ends. |
| Air tubing may be kinked or punctured. Straighten or |
| replace. |
English
Troubleshooting 13
